Enterprise Technical Program Manager

Details

We are seeking an expert professional for the role of Enterprise Technical Customer Program Manager, responsible for NVIDIA Rack server systems development with ODM partners. At NVIDIA, we are redefining the world of computing. As a pioneer in accelerated computing, NVIDIA has redefined modern data centers by introducing GPU-accelerated AI infrastructure. In this role, you will have the opportunity to contribute to the development of the key products. Come to join the team and make a lasting impact on the world.

Responsibilities

• Coordinate with the core support team, formally kicking off the project with the customer, supporting the design-in effort by providing technical collateral/product samples/tools, leading engineering design reviews, ensuring the implementation of any customer-required features, driving resolution of any blocking issues/bugs, and ensuring customer acceptance and production deployment.
• Provide sustaining support post-production/deployment, acting as a case manager to lead resolution of field quality issues/customer concerns.
• Provide on-site support at ODM factories to monitor server production status, track yield rates, identify key blockers, and collaborate with cross-functional teams to ensure manufacturing goals are met. Travel to Mexico or US will be required up to 50%.
• Summarize and communicate project status to ensure the internal support team has a comprehensive understanding of current progress, future objectives, and key challenges, supported by clear and efficient reporting.

Requirements

• BS/MS or equivalent experience in Engineering or Computer Science.
• 8+ years overall experience with 5+ years in IT or semiconductor industry focused on program/project management.
• Proven track record of managing the release of quality projects into production.
• Very strong leadership, facilitation, problem-solving, program management, and cross-functional coordination skills.
• Deep understanding of server product development processes, including fundamentals of hardware and software design.
• Experience managing production schedules at the factory, monitoring yield rates, and coordinating with functional teams to resolve production line issues is a plus.

Benefits

• Eligibility for equity and benefits.

NVIDIA values diversity and is an equal opportunity employer, not discriminating based on race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic.