Full Stack Engineer, Managed Operations

Details

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Managed Operations team is building new products that allow merchants to offload payments operations and customer support to Stripe. We enable businesses to focus on their core products by providing products and services that deflect and automate the time-consuming aspects of payments support and operations.

What you’ll do

As an early hire on the Managed Operations team, your role more closely resembles that of a founding engineer at a startup within Stripe. You’ll collaborate with peer teams and cross-functional partners to shape our product vision, build robust systems from scratch, and work directly with our early adopters to onboard them onto our products and gather feedback.

Responsibilities:

• Drive projects from problem statement to implementation, taking ownership over everything from business impact to operational excellence
• Build full-stack solutions across multiple languages and technologies (Ruby, TypeScript, AWS, LLMs)
• Develop APIs and services that integrate with Stripe’s existing product ecosystem
• Partner with teams across Stripe to leverage existing products, systems, and infrastructure
• Establish engineering best practices and technical direction for this new product line

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 2-10+ years of professional, hands on full-stack development experience with the React framework and languages such as Ruby, JavaScript/TypeScript, or Java
• Strong generalist comfortable navigating complex codebases, documentation, and teams to ship effective solutions across a broad product suite
• Ability to think like a user and use reasoned judgement to unblock yourself and make rapid forward progress
• Superb Communication skills working with technical and non-technical stakeholders
• Customer-centric approach to problem solving and product development

Preferred qualifications

• Experience at early-stage startups or building new products from scratch
• Background in customer support systems or operations automation
• Track record of technical leadership on ambiguous, impactful projects

In-office expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Pay and benefits

The annual US base salary range for this role is $187,500 - $281,300. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

We look forward to hearing from you

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.