GTM Innovation Architect

Details

The GTM (Go-To-Market) Innovation team builds products that redefine how people and AI collaborate within OpenAI’s GTM organization. The team incubates high-leverage applications and systems that provide leverage to GTM teams like Sales, Technical Success, and Revenue Operations. Work spans intelligent assistants, agentic workflows that take action, real-time context systems, knowledge and measurement frameworks, and customer-facing experiences built atop OpenAI technology.

This role is based in San Francisco, CA and uses a hybrid work model (3 days in the office per week). OpenAI offers relocation assistance to new employees.

Responsibilities

• Partner deeply with GTM and cross-functional teams to uncover high-impact problems and architect solutions that improve productivity, revenue outcomes, or customer experience.
• Drive interoperability and platform leverage by working closely with internal product and research teams to inform capabilities, close gaps, and influence the evolution of developer and enterprise surfaces.
• Synthesize insights from real usage and feed them back into model, product, and infrastructure teams to shape the future of AI-powered GTM solutions.
• Contribute to internal and external technical resources such as documentation, notebooks, and design patterns to scale knowledge and capabilities across teams.
• Work directly with internal stakeholders, external customers, and core product teams to ensure incubated products translate to realized business value.

Requirements

• 6+ years of experience in software engineering, technical consulting, or solutions architecture, ideally with full-stack ownership in startup-like environments.
• Hands-on experience prototyping and deploying LLM-powered systems (examples explicitly mentioned: OpenAI API, LangChain, vector databases).
• Strong product mindset and experience shaping technical solutions with business impact in mind.
• Experience working closely with users (internal or external) and thriving in fast-paced, ambiguous environments.
• Comfortable owning problems end-to-end, from discovery through deployment.
• Strong communication skills with the ability to influence stakeholders and distill technical concepts to diverse audiences.

Benefits

• Base pay shown: $280K (total compensation includes equity and may include performance-related bonuses).
• Medical, dental, and vision insurance with employer contributions to HSAs; pre-tax accounts (Health FSA, Dependent Care FSA, commuter benefits).
• 401(k) with employer match.
• Generous parental and medical/caregiver leave; paid time off policies; 13+ paid company holidays and periodic office closures.
• Mental health and wellness support; employer-paid basic life and disability coverage.
• Annual learning and development stipend; daily meals in offices and meal delivery credits as eligible.
• Relocation support for eligible employees.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. The company emphasizes safety and inclusion and provides reasonable accommodations to applicants with disabilities. Background checks will be performed consistent with applicable law.