Head of Enterprise Ops and Systems

Details

Perplexity is an AI-powered answer engine founded in December 2022 and growing rapidly as one of the world’s leading AI platforms. The company is investing heavily in global B2B motions and infrastructure and is seeking a dynamic, hands-on Head of Enterprise Operations and Systems to design, scale, and manage the technical backbone of the Enterprise GTM/Revenue function. This role combines strategy, architecture, and hands-on operations in a fast-paced, hyper-growth environment.

Responsibilities

• Own and execute a comprehensive strategy for GTM/Revenue operations and systems that aligns with company growth objectives.
• Deploy, integrate, and maintain the end-to-end GTM/Revenue technology stack, including marketing (lead) inbound/outbound, CRM/sales, operations, reporting, and workflow and data automation platforms.
• Own day-to-day operations of GTM/Revenue systems, ensuring reliability, data quality, and user adoption across marketing, sales, partnerships, and customer success teams.
• Monitor, analyze, and report on GTM/Revenue performance metrics and KPIs, surfacing key insights to drive action and measure channel effectiveness.
• Identify key gaps and areas of improvement across the tech stack that align with business objectives.
• Ensure compliance standards are met across all applications and integrations, including SDLC, access controls, auditability, vendor management, data retention and backup, and ongoing data quality checks.
• Identify potential risks and vulnerabilities related to business systems, develop mitigation strategies, and ensure business continuity and disaster recovery plans are in place.

Requirements

• 5+ years in GTM/Revenue operations, business systems, or related roles within high-growth SaaS or AI-related companies.
• Demonstrated ability to balance strategic planning with tactical execution—can both set vision and build systems from the ground up.
• Expertise in domain areas such as Lead to Cash, CPQ, and GTM Ops, with the ability to flex into other areas as the role grows.
• Proven experience architecting and operating GTM/Revenue tech stacks with hands-on expertise in marketing automation, sales/outreach tools, automation and data platforms, and data pipeline tools.
• Deep understanding of sales and marketing processes, data flows, and automation best practices.
• Analytical mindset with experience in data modeling, reporting, and performance optimization.

Technologies and tools explicitly mentioned in the role:

• Marketing automation / lead tools: Typeform, Zoom, HubSpot, Loops, Unify
• Sales and outreach tools: Salesforce (bonus if hybrid Developer/Architect), Calendly, Granola, Apollo
• Automation and data platforms: Zapier, Clay, Floqer, DemandTools
• Data pipeline / reverse ETL: Hightouch; familiarity with Fivetran, Omni
• Domain knowledge: Lead to Cash, CPQ, GTM Ops
• Compliance & reliability areas: SDLC, access controls, auditability, vendor management, data retention/backup, data quality checks, business continuity/disaster recovery

Benefits

• Cash compensation: $150,000 - $220,000 (depending on experience).
• Equity: Equity may be part of the total compensation package.
• Benefits: Comprehensive health, dental, and vision insurance for you and your dependents; includes a 401(k) plan.

This is an opportunity to build and lead the operational and technical foundation for a hyper-growth AI company. The role suits someone who is strategic, builder-oriented, and comfortable operating at the intersection of technology, revenue, and operations.