Lead Experience Designer

Details

Airbnb’s Design team is seeking a Lead Experience Designer to shape the future of the payments platform and the guest and Host communities who process close to a billion dollars every day. This is an individual contributor (IC) role reporting to a Design Manager and will influence global products across 63 currencies and 220 countries/markets. You will work on end-to-end user experiences that simplify complex financial information using systems thinking, AI, data visualization, and design systems.

Responsibilities

• Lead projects and initiatives: define strategy, objectives, and set the vision for the user experience across platforms and devices.
• Oversee multiple streams of work from insight and strategy through launch.
• Inspire and direct teams to build toward a meaningful vision efficiently while advancing craft and maintaining consistency across products and platforms.
• Define and evangelize Airbnb's design language system throughout the organization.
• Provide leadership and mentorship for Experience Designers through interaction, visual, and service design of products and services for a global audience.
• Partner with Product Managers, Engineers, Data Scientists, Researchers, and UX Writers to define problems and goals, map user flows, prototype interactions, and launch new products and services.
• Apply systems thinking to design for complex, data-heavy financial experiences that scale globally.

Requirements

• 8+ years of experience with end-to-end product design.
• Ability to articulate the design process and lead others through it; accurately scope work for self and teammates.
• Experience motivating and driving small to medium teams to transform a product.
• Strong communication and stakeholder management skills.
• Excellent visual, interaction, and/or service design skills.
• Systems-thinker able to design beyond pixels and for offline experiences.
• Demonstrated ability to navigate ambiguity and set vision and strategy for global products.

Typical Day

• Lead a project or initiative, defining strategy and setting UX vision.
• Inspire and mentor team members, ensuring consistent, high-quality design across platforms.
• Collaborate cross-functionally with product, engineering, data science, research, and writing partners.
• Advance and evangelize the design language system.

Benefits

• The role may be eligible for bonus, equity, benefits, and Employee Travel Credits.
• Base pay range stated by the company: $177,000 — $204,500 USD (subject to factors such as experience and market conditions).