Lead Program Manager, Product Screens

Details

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

Responsibilities

• Set and maintain quality and accuracy standards of product screen assets created for use in Airbnb’s marketing deliverables (in-product marketing, social, email, press, film and keynote presentations).
• Manage and evolve workflow for creation, localization and delivery of product screen assets, including tracking and driving deadlines for assets based on overall project timelines and managing incoming requests from teams.
• Build and foster partnerships with key cross-functional partners like Product Design, Product Marketing, and Localization.
• Partner closely with Production and Creative on photography, screen content, and other creative deliverables for product screen assets.
• Be the internal “expert” for Marketing Communications on the UI specifics and timing for new products and features used in Marketing.
• Work closely with Production and Business Affairs to track clearances and third-party content.
• Partner with internal Tools and Digital Asset Management teams to develop a process for scoping, status tracking, and archiving.
• Partner with Marketing, Design, and Technical Program Management to set business-critical milestones widely understood across the organization.

Requirements

• BA/BS degree, 10+ years of Program Management, Product Management, Project Management or relevant experience.
• Experience in structuring and implementing initiatives at scale with design and product teams.
• Background in establishing systems: experience developing processes where little exists, scaling process and demonstrated flexibility to get things done.
• Passionate and enthusiastic about organizational excellence and attention to detail.
• Demonstrated ability to work through ambiguity to detailed solutions.
• Blend of digital product, content, and marketing experience.
• Ability to anticipate potential challenges while flawlessly executing near-term tasks.
• Proven ability to build strong relationships and influence business leaders.
• Skills in mediation, negotiation, and conflict resolution.
• Successful track record managing ambitious and operationally complex projects with cross-functional teams.
• Ability to demonstrate flexibility, navigate ambiguity, and thrive in fast-paced environments.
• Deep knowledge and appreciation for the Product and Creative development process.
• Experience with or understanding of cross-functional (PM, Design & Eng) product-driven organizations.

Benefits

• The role may be eligible for bonus, equity, benefits, and Employee Travel Credits.
• Remote eligible within the United States, requiring residence in states where Airbnb has a registered entity. Occasional office or offsite attendance may be required.