Used Tools & Technologies
Not specified
Required Skills & Competences
Tag name is followed by "@" symbol and proficiency level value.
About proficiency levels:
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Marketing @ 4
Software Development @ 4
DevOps @ 4
Communication @ 7
CRM @ 3
API @ 4
Salesforce @ 7
AI @ 4
Change Management @ 4
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Details
About the team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. The Enterprise Platform team enables Sales teams as they help customers deploy OpenAI products across their business. The team includes Sales, Solutions, Customer Success, Support, Marketing, and Partnership professionals working together to create solutions that bring AI to many users.
About the role
We are looking for a Salesforce Engineer to partner with Growth, Marketing, and Sales to build systems that power customer engagement, lifecycle activation, and pipeline creation—supported by strong data enrichment and orchestration across the GTM stack. The primary charter of this role is lead management, sales and marketing engagement workflows, and the enrichment and orchestration of customer data across multiple sources—ensuring Salesforce and adjacent GTM systems are powered by accurate, actionable data to support pipeline creation at scale.
Responsibilities
- Build Lead-to-Opportunity solutions in Salesforce: develop user experiences, automations, and data enrichment workflows to capture, qualify, and route inbound and outbound demand; ensure leads are enriched with accurate firmographic, technographic, and behavioral data and progressed through early pipeline stages with governance.
- Engineer integrations across the top-of-funnel stack: connect Salesforce with marketing automation platforms, enrichment providers, sales engagement tools, routing engines, and event-driven data sources to orchestrate customer and account data across upstream and downstream systems.
- Test, troubleshoot, and document: resolve production issues impacting lead capture, routing, enrichment, and sales engagement workflows; maintain documentation aligned with scalable intake, change management, and deployment best practices for data movement across GTM systems.
- Partner cross-functionally: collaborate daily with GTM, Marketing, Growth, Product, and Data teams to design scalable Salesforce-based solutions supporting prospecting, pipeline generation, and early-stage customer lifecycle engagement.
Requirements
- Advanced Salesforce development (Apex, async patterns, APIs) and data model expertise across opportunity, quote, order, and billing domains.
- Proven experience designing and implementing robust integrations between Salesforce and external systems.
- Proven ability to build, test, document, and deploy scoped solutions using SDLC best practices.
- Strong cross-functional communication skills and a track record of partnering with GTM, Finance, and Operations teams to deliver complex requirements.
- Salesforce certifications (Platform Developer I/II, Application Architect) or prior experience in AI-driven or high-growth SaaS businesses.
Nice to have
- Familiarity with lead management and sales engagement concepts including inbound lifecycle orchestration, outbound sequencing, enrichment-driven qualification, lead scoring and routing logic, and data reconciliation across marketing automation, sales engagement, and CRM systems.
- Software development experience outside Salesforce.
- DevOps management experience.
- Salesforce Experience Cloud familiarity.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. The company values diverse perspectives and is an equal opportunity employer. Background checks will be administered in accordance with applicable law.
Benefits
- Medical, dental, and vision insurance with employer contributions to Health Savings Accounts.
- Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses.
- 401(k) retirement plan with employer match.
- Paid parental leave and paid medical/caregiver leave.
- Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees.
- 13+ paid company holidays and multiple coordinated office closures.
- Mental health and wellness support; employer-paid basic life and disability coverage.
- Annual learning and development stipend.
- Daily meals in offices and meal delivery credits as eligible.
- Relocation support for eligible employees.
- Additional fringe benefits such as charitable donation matching and wellness stipends.