Localization Manager, Canada

Details

Airbnb is seeking an experienced Localization Manager to own localization strategy and drive international growth in Canada. The role partners across product, marketing, design, engineering, and operations to ensure high-quality, culturally appropriate experiences for Canadian guests and hosts. You will serve as the linguistic and cultural expert for the market, lead localization quality initiatives, manage vendors, and influence product and go-to-market decisions.

Responsibilities

• Partner closely with Country Manager, Marketing Manager, Legal Counsel, Business Operations, Policy and Communications Manager to devise business strategies that align with Airbnb’s goals in Canada
• Act as the linguistic and cultural expert for Canada; share roadmap and product intent to adapt global strategy to the market
• Identify and understand market expectations; craft language strategies to deliver an authentic native experience in Canada
• Own and drive localization of product naming and creative copy; represent local teams to build Airbnb’s brand in international markets
• Initiate and lead conversations with central and local teams to influence product changes that support market needs
• Research international user needs in collaboration with Consumer Insights and Research teams
• Lead localization quality improvement initiatives across languages and teams
• Ensure translation and QA vendors deliver high-quality services aligned to Airbnb standards; assess vendor metrics and drive improvements
• Coordinate language feedback from users and Airbnb employees; develop and maintain linguistic and cultural standards and guidelines
• Support content copywriting for marketing initiatives
• Work with Localization Program Managers and Linguistic QA Managers to ensure top-quality international product launches

Requirements

• 8+ years in product localization with a proven track record owning localization strategy for international launches and managing language quality and content localization
• Fluency in English and native knowledge of Canadian French (required)
• Experience building market strategies informed by market research and data analysis
• Strong cross-functional collaboration skills and ability to drive partnerships and initiatives forward
• Demonstrated initiative and ability to work independently and strategically
• Outstanding project/program management and partner/stakeholder management experience, including working across cross-functional teams and time zones
• Excellent communication and presentation skills; ability to manage multiple and diverse stakeholders across businesses and leadership levels
• Self-starter, outcome-oriented, able to take ownership and accountability
• Ability to work at both strategic and tactical levels and execute in ambiguous environments; able to prioritize and manage conflicting demands

Location & Eligibility

• This position is Canada - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed with your manager.
• You must live in a province where Airbnb Canada, Inc. has a registered entity. Currently eligible provinces: Ontario, British Columbia, Quebec, and Saskatchewan. (This list may change; confirm with the recruiter.)

Compensation & Benefits

• Canada Pay Range (base, annualized): $91,000—$107,000 CAD
• This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Inclusion

• Airbnb is committed to inclusion and belonging and provides a disability-inclusive application and interview process. Reasonable accommodations can be requested via [email protected].

Please submit your resume/CV in English.