Monetization Product Marketing Manager, Privacy

Details

About the team

OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Marketing team helps deeply understand customer audiences and market dynamics, influence the development of the right products, build sustainable and customer-aligned monetization models, and drive awareness, adoption, and usage across OpenAI’s products and platform.

We take a data-driven approach to understand markets, develop monetization strategies, and uncover customer needs that shape product strategy and messaging. We partner closely with Sales, Partnerships, Product, Engineering, Research, Comms, and Design to deliver a cohesive end-to-end customer experience and lead go-to-market efforts for new product launches across channels.

About the role

We’re looking for a Privacy Product Marketer to drive company-wide privacy narratives, strategy, and execution across our entire product portfolio. You’ll combine strong judgment with customer empathy and cross-functional leadership to translate privacy principles, user needs, and regulatory expectations into clear product requirements, crisp messaging, and scalable go-to-market readiness. This role is ideal for someone who thrives in ambiguity, enjoys influencing and aligning organizations and is energized by partnering deeply across teams to deliver trustworthy products.

Responsibilities

• Lead discovery to understand user expectations, enterprise requirements, and market dynamics related to privacy, trust, and data stewardship.
• Translate privacy insights into clear product requirements and programs in close partnership with Product, Engineering, Legal, and Privacy/Policy stakeholders.
• Partner with Design, Data Science, and Analytics to define success metrics for privacy experiences (e.g., comprehension, control adoption, incident reduction, support burden) and create measurement plans.
• Identify privacy risk areas across the product lifecycle (data collection, retention, training use, access controls, sharing, third parties) and drive cross-functional mitigation plans.
• Own launch strategy and execution for new and improved privacy features and experiences—such as user controls, transparency disclosures, consent flows, and admin tools.
• Build clear, durable narratives and materials that explain privacy choices simply (product messaging, help center content, FAQs, internal enablement, exec-ready updates).
• Coordinate readiness across teams (Product, Legal, Comms, Support, Sales) so launches are accurate, consistent, and scalable.
• Develop and maintain a privacy positioning framework across products—what we do, why it matters, and how we differentiate—while staying grounded in real product capabilities.
• Continuously evaluate and improve existing privacy experiences to increase clarity, trust, and user adoption of controls.

Requirements / Qualifications

• Strong structured problem-solving skills—taking ambiguous privacy/trust problems, breaking them into answerable parts, and driving execution through to implementation.
• Ability to connect user expectations and regulatory/partner requirements to product strategy, influencing prioritization across Product/Engineering/Design.
• Experience with privacy-adjacent domains (privacy UX, trust & safety, security, data governance, compliance, or responsible AI) and comfort navigating complexity.
• Clear and persuasive communicator who can turn nuanced policy/technical concepts into crisp user value and straightforward guidance.
• Fluency in qualitative and quantitative approaches (user research, surveys, funnel analysis, experimentation, support signals) and the ability to turn insights into decisions.
• Experience thriving in fast-paced, high-ambiguity environments and managing multiple cross-company workstreams with strong judgment.
• Highly collaborative and proactive; comfortable leading cross-functional efforts without direct authority.
• A demonstrated belief in building products that users can understand, control, and trust.

Compensation

• Base pay range provided: $374K – $415K (per the posting). In addition to base pay, total compensation may include equity and performance-related bonuses; see company materials for details.

Benefits

Per the listing: medical, dental, and vision insurance with employer contributions to Health Savings Accounts; pre-tax accounts (Health FSA, Dependent Care FSA, commuter); 401(k) with employer match; paid parental and medical/caregiver leave; flexible PTO; 13+ paid company holidays and office closures; mental health and wellness support; employer-paid basic life and disability coverage; annual learning and development stipend; daily office meals and meal delivery credits as eligible; relocation support for eligible employees; additional taxable fringe benefits (charitable donation matching, wellness stipends).

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. The company emphasizes safety, diverse perspectives, and inclusive hiring practices. Background checks will be administered in accordance with applicable law. OpenAI is committed to providing reasonable accommodations to applicants with disabilities.