Partner Solutions Engineer

at Grafana Labs
📍 Singapore, Singapore
SGD 213,000-252,000 per year
MIDDLE
✅ Remote

SCRAPED

Used Tools & Technologies

Not specified

Required Skills & Competences ?

Grafana @ 3 Kubernetes @ 3 Prometheus @ 3 Leadership @ 6 Communication @ 3 OSS @ 3

Details

Grafana Labs is a remote-first, open-source company that builds observability tooling used by millions worldwide. The Partner Solutions Engineer (Channel Solutions Engineer) will help scale the partner ecosystem, acting as a trusted technical advisor to partners and sitting at the intersection of sales, engineering, and training.

Responsibilities

  • Partner with Channel Sales and Field Sales to convey Grafana’s vision, value, and technical strategy to partners.
  • Lead technical engagement with partners to drive deal progression and close opportunities.
  • Deliver product demos, technical presentations, and hands-on enablement sessions.
  • Shape and expand Grafana Partner University across multiple partner personas.
  • Collaborate with internal product and GTM teams to provide product and competitive feedback.
  • Support selling motions such as Sell-To, Embedded, and PoweredBy, directly or jointly with partners.
  • Run high-impact workshops and 1:1 training to generate and progress pipeline.
  • Travel up to 50% to support partner engagements.

Requirements

  • Located in Singapore (role is listed as Singapore, remote).
  • 6+ years in pre-sales or solution architecture, ideally within the observability space.
  • Strong experience selling SaaS software across the APJ region.
  • Proven use of MEDDIC or similar qualification frameworks.
  • Excellent communication and interpersonal skills, especially for remote, global teams.
  • Demonstrated ability to operate in a fast-paced, ambiguous, startup environment.
  • Strong judgment, leadership, and problem-solving abilities.
  • Passion for education, enablement, and helping others succeed technically.

Bonus

  • Background in OSS-first companies.
  • Experience with Grafana, Prometheus, and Loki.
  • Solid understanding of observability and cloud-native tooling.
  • Hands-on experience deploying and operating Kubernetes.
  • Bachelor’s degree in CS, IT, Math, or related field (or equivalent experience).

Compensation & Rewards

  • Singapore OTE (On-Target Earnings) range: SGD 213,000 - SGD 252,000 (actual compensation may vary by level, experience, and skillset).
  • All roles include Restricted Stock Units (RSUs).

Why You’ll Thrive at Grafana Labs / Benefits

  • 100% remote, global culture (remote-only company) with in-person onboarding.
  • Opportunity to work in a scaling, innovation-driven organization with transparent communication and approachable leadership.
  • Global annual leave policy: 30 days per annum (with 3 days reserved for Grafana Shutdown Days; local legislation applies).

Other Notes

  • Grafana Labs is an equal opportunity employer.
  • The company may utilize AI tools to assist in recruitment; CVs are reviewed manually by the recruitment team.
  • Location: Singapore (Remote).
  • Travel requirement: up to 50% to support partner engagements.