Payments Risk Analyst II

Details

Ready to be pushed beyond what you think you’re capable of?

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To achieve our mission, we’re seeking a very specific candidate who is passionate about crypto and blockchain technology, eager to leave their mark, relishes working with high-caliber colleagues, and actively seeks feedback to keep leveling up. Coinbase’s work culture is intense and not for everyone. Many roles are remote-first but not remote-only; in-person participation is required throughout the year for team and company-wide offsites.

Team / Role Summary

As a Pull Payments Analyst on the Payments Risk Analytics team, you will be fully responsible for identifying and mitigating payments risk on a critical payment rail without negatively impacting core metrics or the broader customer experience. This role reports to the Manager of Payments Risk for NAMER and UK/EU regions and is based remotely in the United States.

Responsibilities

• Identify, investigate and mitigate fraudulent deposit activity.
• Implement logic targeting bad actors and high-risk behavior associated with unauthorized deposit activity across multiple regions.
• Review and respond to alerts regarding anomalous customer and transaction behavior.
• Measure fraud performance across payment methods, develop core metrics, and create dashboards to track and understand them.
• Proactively identify and close gaps in monitoring.
• Own risk controls end-to-end and scale processes to provide appropriate coverage as business expands.
• Own reporting processes and communication with relevant banking partners.
• Collaborate with Product, Growth, Data Science and Engineering to develop and drive custom risk management strategies for different geographies.
• Use data to assess risk and make decisions impacting large segments of the customer population; measure and assess tradeoffs using quantitative analysis.
• Synthesize data learnings into compelling stories and communicate them to Payments Risk leadership.

Requirements

• 4+ years relevant experience.
• 2+ years fighting push payment fraud in e-commerce or financial services environments.
• 2+ years of experience in data analysis, working with databases, and querying (e.g., SQL, MySQL).
• BA / BS degree or equivalent practical experience.
• Strong knowledge of pull payment processes and experience with fraud claim investigations.
• A passion for fighting fraud and abuse, curiosity to self-drive investigations, identify patterns, and conduct root cause analysis.
• Experience in data analyses using SQL.
• Experience with data visualization and storytelling using Looker, Tableau, SuperSet or other BI platforms.
• Ability to independently create plans for analytics projects and build collaboration within the team.
• Demonstrate core cultural values: clear communication, positive energy, continuous learning, and efficient execution.

Nice to Haves

• Understanding of statistical concepts and experience applying them.
• Experience with quantitative tools such as Python or R.
• Experience working with machine learning models.
• Understanding of blockchain analytics and/or fraud trends within the cryptocurrency ecosystem.

Compensation

Pay Range: $135,320 — $159,200 USD (target bonus + target equity + benefits also included in full-time offers).

Benefits

• Medical, Dental and Vision plans with generous employee contributions.
• Health Savings Account with company contributions each pay period.
• Disability and Life Insurance.
• 401(k) plan with company match.
• Wellness stipend, mobile/internet reimbursement, connections stipend.
• Volunteer time off, fertility counseling and benefits.
• Generous time off/leave policy.
• Option of getting paid in digital currency.

Additional Information

• Job #: P65614
• Coinbase is an Equal Opportunity Employer and provides reasonable accommodations for applicants with disabilities.
• Global data privacy notices apply for job candidates (GDPR/CCPA where relevant).
• Coinbase may pilot AI tools for initial screening interviews for select roles; humans will review interview responses and AI will not be used to make employment decisions.