Procurement Enablement Lead

Details

OpenAI is hiring a Procurement Enablement Lead to improve how employees and stakeholders navigate procurement. This role partners across Procurement, Finance, Legal, Security, Privacy, and Enterprise Technology to simplify workflows, improve guidance, and support scalable procurement experiences across the procurement lifecycle. You will translate procurement policies and operational requirements into clearer processes, better-enabled systems, and more intuitive employee experiences that reduce friction while strengthening consistency and controls as OpenAI continues to grow.

This role is based in San Francisco, CA. OpenAI uses a hybrid work model (3 days per week in the office) and offers relocation assistance to new employees.

Responsibilities

• Partner across Procurement, Finance, Legal, Security, Privacy, and Enterprise Technology to improve how procurement work gets requested, routed, approved, and supported across the spend lifecycle.
• Design and improve procurement intake, guidance, and workflow experiences to make it easier for employees and stakeholders to navigate procurement processes.
• Translate procurement policies, operational needs, stakeholder feedback, and operational insights into clear business requirements for workflows, automation, reporting, analytics, and process improvements.
• Partner with Enterprise Technology and tool owners to support workflow configuration improvements across procurement systems, including approvals, routing, SLAs, escalation paths, exception handling, and reporting capabilities.
• Identify opportunities to use AI, automation, analytics, and decision support tools to reduce manual work, simplify employee experiences, and improve service delivery across Procurement operations.
• Analyze operational data, workflow metrics, and stakeholder feedback to identify friction points, uncover trends, measure adoption, and prioritize improvements across procurement workflows and support experiences.
• Build and maintain operational reporting, KPI frameworks, and workflow performance insights that support prioritization, service improvements, and data-driven decision-making across Procurement operations.
• Support rollout and adoption of new procurement processes and tools, including testing, documentation, communications, training, and change management.
• Improve consistency, controls, and data quality across procurement workflows to support operational scalability, reporting, and audit readiness.

Requirements

• 8+ years of experience in Procurement Technology, Procurement Operations, Finance Operations, or related operational and systems-focused roles.
• Hands-on experience with procurement and finance platforms such as Zip, Oracle Fusion, VNDLY, Navan, Brex, or similar workflow and transaction systems.
• Deep operational knowledge across Source-to-Contract, Procure-to-Pay, Travel & Expense, and Contingent Workforce / Extended Workforce processes.
• Experience designing, improving, and scaling operational workflows, automation, and service delivery models in complex enterprise environments.
• Strong analytical and data interpretation skills, including experience working with operational metrics, workflow data, reporting tools, and large datasets to drive process improvements and operational decision-making.
• Comfortable using data to identify trends, measure adoption, prioritize enhancements, and communicate operational insights to cross-functional stakeholders and leadership.
• Understanding of procurement controls and governance, including approval frameworks, audit trail requirements, SOX-aware process design, and risk management in enterprise finance and procurement environments.
• Experience applying AI tools, including GPT-based capabilities, automation tooling, analytics, or decision support solutions to improve operational workflows and internal service delivery.
• Experience translating business requirements into scalable workflows and system solutions while partnering effectively with Enterprise Technology, engineering, or systems teams.
• Strong cross-functional collaboration and stakeholder management skills; experience working across Procurement, Finance, Legal, Security, Privacy, IT, and business teams.
• Strong process documentation and operational playbook development skills; ability to turn complex workflows into clear SOPs, workflow maps, guidance, and knowledge assets.
• Experience leading rollout, change management, training, and communication efforts that improve adoption and create durable operational change.

Benefits

• Base pay range: $216,000 – $240,000 per year; offers equity and additional total compensation components.
• Medical, dental, and vision insurance with employer contributions to Health Savings Accounts.
• Pre-tax accounts (Health FSA, Dependent Care FSA, commuter expenses).
• 401(k) retirement plan with employer match.
• Paid parental leave and paid medical/caregiver leave.
• Flexible PTO for exempt employees and paid time off for non-exempt employees.
• 13+ paid company holidays and coordinated office closures, plus paid sick/safe time as required by law.
• Mental health and wellness support; employer-paid basic life and disability coverage.
• Annual learning and development stipend; daily meals in offices and meal delivery credits as eligible.
• Relocation support for eligible employees.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. OpenAI seeks to safely deploy AI systems through its products and values diverse perspectives and experiences. OpenAI is an equal opportunity employer and provides reasonable accommodations to applicants with disabilities.