Product Manager, Braze CRM

Details

Brief info about Vinted

Our mission is to make second-hand the first choice, and we're looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre-loved clothing and lifestyle items, giving each piece a second life – or even a third.
The Vinted Group is made up of three business units that support this mission:

Vinted Marketplace is Europe’s leading platform for second-hand fashion and a go-to destination for all kinds of pre-loved items, with a growing range of categories. Our platform connects millions of members across 20+ markets, helping great items find a new life.

Vinted Go enhances the shipping experience with a vast network of over 500,000 pick-up and drop-off points, partnering with more than 60 carriers across Europe, with added services like item verification for peace of mind on high-value pieces.

Vinted Pay is the newest part of the Vinted Group, dedicated to bringing secure, reliable payments to buyers and sellers across Europe. Seamlessly integrated into the Vinted app, it helps keep every transaction safe, efficient, and easy for our members.

Founded in 2008 in Lithuania, Vinted began as a way for friends to find new homes for clothes they no longer needed. In 2019, we became Lithuania's first unicorn! Today, our headquarters remain in Vilnius, and we've grown with offices across Europe, supported by a team of over 2,000 people. Our backers include Accel, EQT Growth, Insight Partners, Lightspeed Venture Partners, Sprints, and TPG.

Information about the position

We’re looking for a Product Manager to join the team that owns Braze CRM. You’ll be responsible for the tool’s end-to-end development, data integrations, and joint roadmap. Working closely with Member Engagement Marketing, Member Lifecycle Communication, and other cross-functional teams, you’ll ensure Braze enables scale, reliability, and seamless management of communication campaigns.

You’ll collaborate with Product Design, Product Analytics, and Engineering and become part of Vinted’s strong PM community.

In this position, you’ll

Platform & Data Ownership

• Act as primary Braze admin (configuration, permissions, uptime, issue resolution).
• Own data flows, hygiene, and integrations (real-time and batch), ensuring accuracy, cost-efficiency, and reporting readiness.

Channel Experience & Performance

• Ensure consistent UX across email, push, in-app, and other channels.
• Drive optimisation in deliverability, load times, templates, and fallback logic.
• Monitor platform and channel performance, maintaining domain health.

Roadmap & Partnerships

• Build and manage a joint Marketing/Product roadmap with clear reporting and timely delivery.
• Lead the relationship with Braze (TAM, support, feature rollouts, documentation).
• Partner on internal tool integrations and provide solution design and technical consultancy.

Team Enablement & Support

• Onboard, train, and up-skill team members on Braze usage and best practices.
• Provide troubleshooting, campaign support, and knowledge sharing.

About you

• Experience working with Braze CRM and tooling development or engineering.
• Strong knowledge of Braze, including data, channels, and integration setup.
• Familiarity with APIs and SDKs.
• Foundational product management skills with focus on tool development.
• Strong co-creation and communication abilities.
• Excitement for campaign management and campaign strategies.
• Proactive, structured, and driven to improve processes and products.

Work perks

• The opportunity to benefit from our share options programme
• 25 working days of holiday
• Newest MacBook models
• Free access to an office gym
• Digital mental and emotional health support and Employee Assistant Program (EAP)
• Home office support: we provide IT workstation equipment and a personal budget of up to €540 for home workplace furniture
• Private health insurance
• On-site canteen serving delicious homemade food at friendly prices
• Frequent team-building events
• A personal monthly budget for shopping on Vinted
• The opportunity to spend up to 90 days per year - 21 of which can be spent working outside of the EU - on workation
• A dog-friendly office

Working at Vinted

Individual Learning Budget

We invest in your professional growth! As part of our commitment to continuous learning, we offer an annual learning budget to support your personal and career development through courses, certifications, workshops and more.

Hybrid Work

We’ve adopted a hybrid workplace model where 2 days in office are recommended but not enforced. It’s up to you and your team to decide on the exact days you’ll spend working together in person.

Equal Opportunity

The Vinted Group is committed to building an inclusive workplace where people from all walks of life feel a sense of belonging. We welcome applications from people of all backgrounds, identities and life experiences. At Vinted, all applicants are treated fairly without regard to their race, age, religion or belief, sex, national origin, citizenship, gender identity, sexual orientation, disability, or any other protected characteristic.

The salary range for this position is €4,317 - €5,833 gross per month.