Product Manager, Enterprise Identity

Details

About the Team

The Enterprise Identity team powers secure and seamless access for organizations using OpenAI products. The team builds authentication, authorization, and user management systems that enable small businesses and global enterprises to adopt ChatGPT, API, and future offerings with confidence. The work underpins enterprise security, IT integration, and the safe deployment of AI at scale, ensuring the right people have the right access at the right time.

About the Role

We are seeking an experienced Product Manager to define and scale the strategy for OpenAI’s enterprise identity platform. You will lead efforts to deliver capabilities such as SSO, SCIM, RBAC, and identity federation across OpenAI products, enabling enterprises to securely manage users, data, and access in complex organizational environments. This role requires close collaboration with engineering, security, GTM, and customer-facing teams to ensure identity systems meet the needs of customers ranging from high-growth startups to the world’s largest enterprises. Your work will directly enable safe, large-scale enterprise adoption of frontier AI.

This position is based in San Francisco, CA. OpenAI utilizes a hybrid work model with 3 days in the office per week and offers relocation assistance to new employees.

Responsibilities

• Define the strategy and execute the roadmap for enterprise identity, spanning SSO, SCIM, RBAC, and advanced admin controls.
• Partner with customers and internal teams to design features that meet diverse enterprise security and compliance needs.
• Collaborate with engineering and GTM to evolve the enterprise identity data model for complex organizational hierarchies and administration models.
• Lead cross-functional efforts to integrate enterprise identity across ChatGPT, API, and new product surfaces.
• Establish and track KPIs to measure product success, adoption, and reliability.

Requirements

• 5+ years of product management or related industry experience, ideally in enterprise identity or security products.
• Strong understanding of identity protocols and standards (SAML, OIDC, SCIM) and their business/security implications.
• Ability to translate technical identity concepts into clear customer value and align diverse stakeholders toward a shared vision.
• Exceptional communication, leadership, and execution skills in cross-functional environments.
• Energized by building secure, scalable infrastructure that enables enterprises to confidently adopt frontier AI.

Benefits

• Base pay range listed: $325K - $405K; total compensation may include equity and performance-related bonuses.
• Medical, dental, and vision insurance with employer contributions to Health Savings Accounts.
• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses.
• 401(k) retirement plan with employer match.
• Paid parental leave and paid medical/caregiver leave.
• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees; 13+ paid company holidays and coordinated office closures.
• Mental health and wellness support; employer-paid basic life and disability coverage.
• Annual learning and development stipend; daily meals in offices and meal delivery credits as eligible.
• Relocation support for eligible employees.

About OpenAI and Policies

OpenAI is an AI research and deployment company focused on ensuring general-purpose artificial intelligence benefits all of humanity. OpenAI is an equal opportunity employer and provides resources for applicants including background-check and accommodation processes, and links to policy documents for additional information.