Product Manager, Model Behavior

Details

About the Team

The Model Behavior team is responsible for how OpenAI’s models behave. We’re focused on making current and future models better for people at scale—improving existing capabilities, shaping emerging ones, and scaling model behavior tuning. We collaborate across the company, as our work directly impacts many teams.

About the Role

As a Product Manager for the Model Behavior team, you'll be at the forefront of defining and guiding the future of how our AI models behave in real-world applications. You’ll set clear priorities and drive impactful improvements to model capabilities, balancing user needs, safety considerations, and technical innovation. This role is ideal for a proactive, technically adept PM who thrives on solving challenging, ambiguous problems through structured product thinking and close collaboration.

This position is based in San Francisco, CA, with relocation assistance available.

Responsibilities

• Define strategic priorities and roadmap for improving model behavior, focusing on user outcomes, safety, reliability, and emerging capabilities.
• Partner closely with research, engineering, product design, and policy teams to translate strategic goals into actionable product initiatives.
• Develop scalable methodologies, tools, and processes for evaluating, tuning, and iterating on model behavior.
• Synthesize user research, community feedback, and quantitative insights into targeted improvements in our AI models.
• Establish and iterate on clear, actionable metrics that accurately reflect model quality and user experience at scale.

Requirements

• 6+ years of product management or related industry experience.
• Interest in fields such as human-computer interaction, psychology, philosophy, or other relevant fields.
• Hands-on experience driving consensus and action in ambiguous spaces.
• Ability to ask questions that uncover underlying constraints and assumptions.
• Strong collaboration skills across diverse teams and ability to communicate complex ideas clearly.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Background checks for applicants will be administered in accordance with applicable law.

Benefits

• Base salary range: $255,000 - $325,000 (total compensation also includes equity and potential performance-related bonus(es)).
• Medical, dental, and vision insurance with employer contributions to Health Savings Accounts.
• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses.
• 401(k) retirement plan with employer match.
• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks).
• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees.
• 13+ paid company holidays and multiple coordinated company office closures throughout the year.
• Mental health and wellness support; employer-paid basic life and disability coverage.
• Annual learning and development stipend; daily meals in offices and meal delivery credits as eligible.
• Relocation support for eligible employees.

For additional information, candidates are directed to OpenAI’s published policies and applicant resources available during the hiring process.