Product Manager, Self-Serve Business Growth Lead

Details

About the Team

The Self-Serve Business Growth team is responsible for growing OpenAI’s self-serve business products, with a focus on helping teams discover, adopt, and expand their usage of products like Codex and the OpenAI API. The team works across the full customer journey, including acquisition, conversion, activation, retention, and expansion, with the goal of helping teams get to value faster and grow usage over time through intuitive, scalable, product-led experiences.

Responsibilities

• Define the end-to-end product strategy for self-serve business growth across acquisition, conversion, activation, retention, expansion, and monetization.
• Identify and prioritize the highest-impact product opportunities that improve team adoption, usage, retention, and expansion across self-serve business products.
• Develop growth motions that help teams building with OpenAI get to value faster and expand their usage over time.
• Partner with core product teams to shape roadmap priorities and ensure growth opportunities are embedded across the product experience.
• Own self-serve business growth goals, metrics, and executive-level narratives, including progress, insights, tradeoffs, and investment needs.
• Work closely with Sales and Go-To-Market teams to design seamless handoff, upsell, and expansion motions between self-serve and Enterprise tiers.
• Use customer insights, product analytics, experimentation, and business data to inform strategy and measure impact.
• Influence cross-functional partners across Product, Engineering, Design, Data Science, Sales, Marketing, and Operations.
• Help build and mentor a growing team of PMs as the self-serve growth function scales.

Requirements

• Senior product leadership experience with a strong record in product-led growth for B2B or developer-facing products.
• Experience leading product-led growth initiatives for B2B, SaaS, developer, or business-facing products.
• Experience building growth loops, activation flows, team adoption experiences, monetization paths, or expansion motions.
• Experience with team-based, workspace, collaboration, or developer-facing (multi-user) products.
• Highly analytical: able to translate customer behavior, product data, and business goals into a focused product strategy using product analytics and experimentation.
• Strong cross-functional influence, strategic alignment, and executive communication skills.
• Comfortable owning business outcomes that depend on multiple teams and product surfaces; experience operating at significant scale (large user bases, revenue responsibility, or high-growth product lines).
• Experience partnering with Sales, Revenue, or Go-To-Market teams on handoff, upsell, or expansion motions.

Benefits

• Base pay range provided for the role; total compensation includes equity and potential performance-related bonus(es).
• Medical, dental, and vision insurance with employer contributions to Health Savings Accounts.
• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses.
• 401(k) retirement plan with employer match.
• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks).
• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees.
• 13+ paid company holidays and multiple paid coordinated company office closures per year, plus paid sick or safe time as required by local law.
• Mental health and wellness support; employer-paid basic life and disability coverage.
• Annual learning and development stipend.
• Daily meals in offices and meal delivery credits as eligible.
• Relocation support for eligible employees.
• Additional taxable fringe benefits (charitable donation matching, wellness stipends) as available.

About OpenAI

OpenAI is an AI research and deployment company focused on ensuring general-purpose artificial intelligence benefits all of humanity. The company emphasizes safety and diverse perspectives, is an equal opportunity employer, and provides reasonable accommodations to applicants with disabilities. Background checks are administered in accordance with applicable law.