Product Manager, Trust & Safety

Details

Brief info about Vinted

Vinted is the leading second-hand fashion marketplace in Europe and a go-to destination for all kinds of second-hand items. With a mission to make second-hand the first choice worldwide, Vinted enables people to sell and buy second-hand clothes and lifestyle items from each other, helping give those items a second or even third life.

Vinted Go launched in 2022, with a focus on developing products and solutions for more seamless shipping and delivery across Europe. Vinted Go has connected more than 60 carriers and more than 500,000 PUDO points across Europe to support the delivery of millions of parcels per year.

The Vinted Group, composed of Vinted Marketplace, Vinted Go, and Vinted Pay is headquartered in Vilnius, with workplaces in Germany, Lithuania, France, the United Kingdom, the Netherlands and over 2,000 employees. Its backers include Accel, EQT Growth, Insight Partners, Lightspeed Venture Partners, Sprints, and TPG.

Information about the position

We’re hiring a Product Manager to lead the fight against harmful listings on Vinted. You’ll own the systems that detect and block prohibited items - think counterfeit goods, illegal products, and policy-violating content. Your work will focus on building and improving rule-based and ML-powered detection, scaling coverage across categories, and reducing both misses and false positives. You’ll work closely with engineering, Trust & Safety, and data science to stay ahead of evolving threats and keep our platform safe for members.

In this position, you’ll

• End-to-end ownership of harmful listings detection systems - from rules to ML models
• Roadmap for detection improvements: new signals, coverage expansion, accuracy tuning
• Prioritization of threats based on impact, volume, and enforcement gaps
• Collaboration with engineering, data science and analytics, legal, operations peers and other product teams to ensure effective, coordinated enforcement
• Monitoring and continuous iteration on detection performance
• Rapid response to emerging threats or new abuse patterns

About you

• Experience as a PM or program lead in Trust & Safety, Fraud, content moderation, or marketplace risk type of teams
• Proven track record delivering detection or enforcement projects end-to-end
• Data-driven: able to define, track, and act on safety metrics independently
• Basic knowledge of compliance related to harmful content
• Familiarity with AI/ML approaches for automated detection
• Clear communication skills with technical and non-technical teams
• Resilience and ability to work effectively in a fast-changing, ambiguous environment

These additional qualifications are a plus:

• Experience managing vendor or third-party partnerships in safety or compliance
• Familiarity with behavioral psychology or social dynamics behind user abuse
• Background in change management or driving adoption of new processes
• Experience in member support dealing with content violations

Work perks

• The opportunity to benefit from our share options programme
• 25 working days of holiday
• Newest MacBook models
• Free access to an office gym
• Mental and emotional health support through the Mindletic app
• Home office support: we provide IT workstation equipment and a personal budget of up to €540 for home workplace furniture
• Private health insurance
• On-site canteen serving delicious homemade food at discount prices
• Frequent team-building events
• A personal monthly budget for shopping on Vinted
• The opportunity to spend up to 90 days per year - 21 of which can be spent working outside of the EU - on workation
• A dog-friendly office

Working at Vinted

Individual Learning Budget

We invest in your professional growth! As part of our commitment to continuous learning, we offer an annual learning budget to support your personal and career development through courses, certifications, workshops and more.

Hybrid Work

We’ve adopted a hybrid workplace model where 2 days in office are recommended but not enforced. It’s up to you and your team to decide on the exact days you’ll spend working together in person.

Equal Opportunity

The Vinted Group is committed to building an inclusive workplace where people from all walks of life feel a sense of belonging. We welcome applications from people of all backgrounds, identities and life experiences. At Vinted, all applicants are treated fairly without regard to their race, age, religion or belief, sex, national origin, citizenship, gender identity, sexual orientation, disability, or any other protected characteristic.

The salary range for this position is € 5,550 - € 7,500 gross per month.