Product Policy - Data Scientist

Details

The Product Research team partners closely with Product Management, Design, Engineering, and Policy to ensure OpenAI builds products that are useful, usable, and responsible. The team informs how OpenAI's products evolve by helping teams understand user needs, evaluate product concepts, and validate experiences across the full product lifecycle — from early exploration through launch and iteration.

This role is based in the San Francisco Bay Area and requires being in the office three days per week to collaborate closely with cross-functional partners.

Responsibilities

• Design and lead high-impact research that shapes product strategy and user experience.
• Partner with product managers, designers, and engineers to identify and prioritize research opportunities that improve product decisions and user experience.
• Design and execute high-quality qualitative and quantitative research across all stages of product development, including foundational research, concept testing, prototyping, and usability testing.
• Lead end-to-end research projects, from scoping and study design through recruitment, fieldwork, analysis, and reporting.
• Translate complex research findings into clear, compelling insights that inform product strategy and design direction.
• Present findings and recommendations to senior leadership and key stakeholders.
• Balance rigor and speed by adapting methods to timelines while maintaining high standards for data quality and validity.

Requirements

• 7+ years of experience in user experience research, market research, or a related field.
• Deep expertise in mixed-methods research, with strong qualitative skills and the ability to conduct and analyze quantitative studies at scale.
• Proven experience leading research that has shaped product or design decisions.
• Exceptional written and verbal communication skills, with the ability to influence across disciplines and levels.
• Experience working with senior stakeholders and cross-functional teams.
• Experience with advanced quantitative methods (examples called out: MaxDiff, conjoint, segmentation). Experience working with executive audiences or large enterprise clients is a plus.

Benefits

• Competitive base pay (range listed below) plus equity and performance-related bonuses for eligible employees.
• Medical, dental, and vision insurance with employer contributions to Health Savings Accounts.
• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses.
• 401(k) retirement plan with employer match.
• Paid parental leave and paid medical/caregiver leave.
• Flexible PTO for exempt employees and paid time off for non-exempt employees.
• 13+ paid company holidays and multiple coordinated office closures.
• Mental health and wellness support; employer-paid basic life and disability coverage.
• Annual learning and development stipend; daily meals in offices and meal delivery credits as eligible.
• Relocation support for eligible employees.

Location & Work Arrangement

• Location: San Francisco Bay Area, United States.
• Workplace type: Hybrid — in-office three days per week.

Compensation

• Listed base salary range: $325,000 - $405,000 per year. Total compensation also includes equity and other benefits as described by OpenAI.

Additional notes

• Background checks will be administered in accordance with applicable law. OpenAI is an equal opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.