Professional Services Consultant

Details

At SentinelOne, we’re redefining cybersecurity by pushing the limits of what’s possible—leveraging AI-powered, data-driven innovation to stay ahead of tomorrow’s threats.

This role is for a technical expert within the Professional Services team who will assist customers with implementation and advisory around SentinelOne’s Observo AI Security Data Pipeline platform. The Professional Services Consultant will build and maintain relationships with customers to deliver high-quality services and mission-critical security solutions in complex enterprise environments.

Responsibilities

• Act as the primary consultant for customer onboarding activities related to SentinelOne Observo AI solution
• Assist with troubleshooting and debugging Sentinel deployments involving SentinelOne Observo AI, AI-SIEM, and Data Lake solutions
• Deliver implementation, enablement, and advisory services for SentinelOne Endpoint and related cloud-based products and technologies
• Consult with customers to build collaborative architecture, success criteria, and project plans for implementations customized to their business objectives
• Work with customers as a trusted advisor on security best practices, platform management, and product usage
• Represent and advocate for customer needs and issues across departments

Requirements

• Strong understanding of major cloud platforms (AWS, Azure, GCP)
• Experience in cybersecurity, ideally with SIEM, security data pipelines, and SOC platforms
• Experience with containerization technologies (Docker, Kubernetes)
• Proficiency with automation tools or scripting languages (Python, PowerShell, Bash)
• Experience writing and using SQL queries
• Strong knowledge of security technologies, architecture, and operations, including threat handling, incident response, and SOC operations
• Customer-centric approach with strong communication and relationship skills
• 5+ years in a field services role (professional services, pre-sales, support, etc.), preferably in a cybersecurity-related domain
• Industry certifications demonstrating domain expertise in cloud technologies and endpoint security solutions

Benefits

• Medical, Vision, Dental
• 401(k)
• Commuter, Health and Dependent FSA
• Unlimited PTO
• Industry-leading gender-neutral parental leave
• Paid company holidays and paid sick time
• Employee stock purchase program
• Disability and life insurance
• Employee assistance program
• Gym membership reimbursement
• Cell phone reimbursement
• Numerous company-sponsored events, including regular happy hours and team-building events

Salary & Additional Information

• This U.S. role has a base pay range that will vary based on the location of the candidate. For some locations, a different pay range may apply; if so, this range will be provided during the recruiting process.
• Base Salary Range: $104,000—$130,000 USD
• SentinelOne participates in the E-Verify Program for all U.S. based roles.
• SentinelOne is an Equal Employment Opportunity and Affirmative Action employer and does not discriminate based on protected characteristics.