Program Manager, Human Data COS

Details

About the Team

The Human Data team turns human feedback into reliable signals for training and evaluation. We design and run end-to-end programs that capture the depth of human intent behind everyday and high-stakes uses of our models. Our remit spans bespoke data campaigns, scalable synthetic data generation, and product-embedded signals. We partner closely across all research teams to translate these signals into training datasets, novel evaluations, and feedback loops that push the frontier of our models and advance their applications.

About the Role

In this role you’ll act as a force multiplier for the Human Data leadership team - turning strategy into execution across our most important priorities. You’ll move fluidly between high-context research programs, operational scaling, and cross-functional execution, ensuring critical initiatives have the right structure, clarity, and momentum to succeed.

You’ll work closely with the Head of Human Data Operations to identify and drive impact where it matters most - whether diving into a strategic area, unblocking a burning challenge, or standing up a new capability for the team. You’ll combine technical fluency with program leadership and business judgment to accelerate outcomes across a fast-moving, high-stakes portfolio.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

Responsibilities

• Identify and execute high-impact initiatives: surface, prioritize, and operationalize strategic bets that strengthen OpenAI’s data ecosystem.
• Act as an executional extension of leadership: step into ambiguous or critical areas, rapidly build context, and drive cross-functional alignment through to resolution or scale.
• Lead commercial and strategic execution: negotiate and execute deals, manage partner conversations, and work closely with Legal, Procurement, Security, and Finance to bring opportunities to closure.
• Bridge strategy and delivery: translate complex research and operational goals into structured, actionable programs that balance speed, scalability, and rigor.
• Optimize and unblock systems: design lightweight processes, dashboards, and feedback loops to enhance visibility and accountability across the portfolio.
• Be proactive in driving progress when external dependencies are slow or unclear; use technical acumen and resourcefulness to achieve partial or interim success.
• Build and optimize dashboards to track performance, leveraging SQL and Python for data analysis and actionable insights.
• Empower program managers, TPMs, and vendors to drive programs and operate in their domains, enabling focus on high-impact work.

Requirements

• Proficiency in SQL and Python for data analysis, including querying databases, processing large datasets, and generating actionable insights.
• Proficient in SQL for creating analytics dashboards, including writing complex queries, optimizing data retrieval, and visualizing insights for decision-making.
• Strong program leadership and operational experience; ability to translate strategy into execution across research and engineering contexts.
• Technical fluency and the ability to learn technical concepts quickly; comfort working alongside researchers and understanding technical details of AI research.
• Commercial and business judgment; experience negotiating, structuring, and closing partnerships or vendor engagements.
• Experience collaborating across Legal, Procurement, Security, Finance, and other cross-functional teams; ability to influence without authority.
• Strong problem-solving skills and the ability to operate in dynamic environments where playbooks may not yet exist.
• Experience managing vendors, program managers, or technical program managers (TPMs) is desirable.

Benefits

• Competitive base pay (range listed below) plus equity and potential performance-related bonuses.
• Medical, dental, and vision insurance with employer contributions to Health Savings Accounts.
• Pre-tax accounts (Health FSA, Dependent Care FSA, commuter benefits).
• 401(k) retirement plan with employer match.
• Paid parental leave and paid medical/caregiver leave.
• Flexible PTO for exempt employees and up to 15 days annually for non-exempt employees.
• 13+ paid company holidays and periodic company office closures.
• Mental health and wellness support; employer-paid basic life and disability coverage.
• Annual learning and development stipend.
• Daily meals in offices and meal delivery credits as eligible.
• Relocation support for eligible employees.

Location & Work Model

• This role is based in San Francisco, California; the team uses a hybrid work model (3 days in office per week).
• Relocation assistance is provided to eligible new employees.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. We are an equal opportunity employer and provide reasonable accommodations to applicants with disabilities.