Quantitative UX Researcher

Details

About the team

The UX Research team is a small team with outsized impact across OpenAI. The team sits at the intersection of users, product, and safety—helping ensure that powerful AI systems are built responsibly and grounded in real human needs. The role partners closely with product, design, engineering, and leadership to bring clarity to complex questions in fast-moving spaces.

Role summary

This role designs and executes quantitative research across the product lifecycle, from foundational understanding to concept validation, prototyping, and usability evaluation. You will translate complex data into clear, actionable recommendations and influence product direction through cross-functional collaboration and audience-appropriate storytelling.

Responsibilities

• Design and execute quantitative research across the product lifecycle, including surveys, experiments, and behavioral data analysis.
• Partner with product managers, designers, engineers, and data scientists to identify opportunities where quantitative insights can shape product decisions.
• Lead rigorous, customized studies answering strategic and tactical questions.
• Apply strong survey methodology and statistical rigor to ensure findings are valid, reliable, and decision-ready.
• Translate complex data into clear, actionable recommendations to drive alignment and decision-making across teams.
• Influence product direction through close cross-functional collaboration and clear storytelling.

Requirements

• 5+ years of experience in user experience research, market research, data science, or a related field with a strong focus on quantitative methods.
• Expertise in quantitative research, including statistical analysis, experimental design, survey methodology, and behavioral data analysis.
• Strong data analysis skills using tools such as SQL and Python.
• Exceptional written and verbal communication skills and experience working with senior stakeholders.
• Proven experience leading quantitative research projects that influenced product and design decisions.
• A drive for excellence and the ability to consistently raise the bar.

Location & workplace

• This role is based in San Francisco, CA. The position operates on a hybrid model with 3 days in the office each week.
• OpenAI offers relocation assistance for eligible employees.

Benefits

• Base pay in the listed range, plus equity and potential performance-related bonuses.
• Medical, dental, and vision insurance with employer contributions to Health Savings Accounts.
• Pre-tax accounts (Health FSA, Dependent Care FSA, commuter expenses).
• 401(k) retirement plan with employer match.
• Paid parental leave, paid medical and caregiver leave, and flexible PTO for exempt employees.
• 13+ paid company holidays and additional paid coordinated office closures.
• Mental health and wellness support; employer-paid basic life and disability coverage.
• Annual learning and development stipend, daily meals in offices, meal delivery credits as eligible.
• Relocation support for eligible employees.

Company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. OpenAI is an equal opportunity employer and provides reasonable accommodations to applicants with disabilities. Background checks will be administered in accordance with applicable law.