Used Tools & Technologies
Not specified
Required Skills & Competences
Tag name is followed by "@" symbol and proficiency level value.
About proficiency levels:
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Marketing @ 3
SQL @ 3
CRM @ 3
Stripe @ 3
Internationalization @ 3
NetSuite @ 3
Agile @ 3
Salesforce @ 3
AI @ 3
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Details
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
Role overview
As a Salesforce Administrator at Anthropic, you will play a key role in building and maintaining world-class CRM systems for our GTM team. You will work both autonomously and collaboratively to design and implement tactical and project-related deliverables that support business growth. You will partner closely with Revenue Operations team members and business stakeholders to understand requirements and drive strategic, scalable solutions focused on flexibility and maintainability.
Applications will be reviewed on a rolling basis. Deadline to apply: None.
Responsibilities
- Configure and customize Salesforce to meet business needs
- Optimize QTC solutions with Salesforce and other systems (Ironclad, Stripe and Metronome)
- Design and develop high-quality solutions in an agile environment including partner management, forecasting, territory mapping, internationalization, pipeline optimization, and lead management processes
- Work closely with operations and business partners to understand and refine requirements, objectives, and processes
- Build for scale by designing holistically, with a focus on flexibility and maintainability
- Ensure appropriate controls and documentation are followed to create an effective control environment
- Deal with ambiguity in a rapidly changing business environment, resolve problems and offer impactful solutions
- Configure and maintain other business systems like HubSpot, Apollo, and Clay
- Build and optimize integrations between Salesforce and other platforms
Requirements
- 3+ years of Salesforce admin experience
- Experience implementing and maintaining QTC/CPQ solutions
- Hold Salesforce Basic and Advanced Certifications (Advanced Administrator certification, Advanced Developer or Platform II certification)
- In-depth understanding of the capabilities and constraints of the Salesforce CRM application architecture
- Experience with data migration and integrating Salesforce with other platforms/services
- Experience with financial systems such as Stripe and NetSuite (Metronome a plus)
- Basic SQL skills and experience working with data warehouses
- Proven experience scaling Salesforce implementations in high-growth environments
- Experience working closely with and implementing solutions for a fast-growing GTM organization
- Excellent analytical skills and strong business judgment
- Effective communicator with management, sales, marketing, vendors and international teams
Logistics
- Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
- Location-based hybrid policy: currently, staff are expected to be in one of our offices at least 25% of the time (some roles may require more time in office)
- Visa sponsorship: Anthropic states they sponsor visas and retain an immigration lawyer to assist where possible
Benefits
Anthropic offers competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and an office space for collaboration. Guidance on candidates' AI usage and candidate AI policy links are provided during application.