Salesforce Innovator

at ABN AMRO
📍 Diemen, Netherlands
€70,000-100,000 per year
MIDDLE SENIOR
✅ Hybrid

🕙 36-40 hours per week

SCRAPED

Used Tools & Technologies

Not specified

Required Skills & Competences ?

DevOps @ 2 Git @ 3 CRM @ 3 Agile @ 2 Salesforce @ 3

Details

International Card Services (ICS), a leading payment service provider and a 100% subsidiary of ABN AMRO Bank N.V., is on a mission to revolutionize the credit card industry. With a track record of over 30 years in issuing, promoting, and processing Visa and Mastercard credit cards, ICS is synonymous with 'Carefree Payments.' We empower our customers to transact securely and seamlessly worldwide. With our purpose-driven approach and a commitment to innovation, we're set on transforming financial services. Are you ready to be part of this exciting journey?

Responsibilities

As our Salesforce Innovator, you'll be the architect of our Salesforce evolution. You'll:

  • Spearhead the development and customization of Salesforce solutions that enhance our Sales, Onboarding, Service, and Offboarding processes.
  • Contribute to the establishment and growth of our Salesforce Center of Excellence (CoE), promoting CRM best practices.
  • Collaborate closely with our CRM IT Manager and business stakeholders to ensure Salesforce aligns with our strategic goals.
  • Inspire a culture of customer-centric innovation and continuous improvement.

Requirements

You're not just another Salesforce expert; you're a visionary with:

  • A diverse background that includes financial services and at least one other industry (e.g., automotive, health, telco).
  • A minimum of 2 successful Salesforce program implementations under your belt.
  • Deep knowledge of Salesforce technology, including Sales, Service, and Financial Services Cloud or other Vlocity verticalizations.
  • Proficiency in both B2B and B2C segments across Sales, Onboarding & Origination, and Contact Center & Service.
  • Experience in integrating Salesforce with product administration systems (such as Card Management Systems and Banking Platforms) and understanding of indirect sales channels.
  • Strong development skills, including Flow, Apex, and Lightning Web Components.
  • Expertise in systems integration and data migration within the Salesforce ecosystem.
  • Familiarity with Agile methodologies and DevOps practices, including Continuous Integration (CI) and trunk-based development.
  • Experience with version control systems like Git and deployment practices using Salesforce DX.

Benefits

  • Excellent employment conditions.
  • In charge of personal development.
  • A flexible work environment that values work-life balance.

Why join the ICS family?

  • Be at the forefront of a transformative journey in the financial services industry.
  • Collaborate with a passionate team dedicated to innovation and exceptional experiences for both customers and employees.