Senior Analyst, Trust & Safety - Litigation

Details

At Coinbase you will be responsible for proactive consumer risk management and strategy, representing the company as a knowledgeable in-house expert in legal proceedings, and bridging litigation outcomes to Product, Engineering, and Design (PED).

Responsibilities

• Serve as the primary subject matter expert and witness for Coinbase in legal proceedings, conducting deep dives into cases and explaining Coinbase's security and identity products.
• Advise the business on customer security and account protection, review best practices, identify areas for improvement, and ensure proper documentation for legal matters.
• Establish and maintain a comprehensive knowledge base to support litigation and internal operations; systematically document Coinbase's security and identity product suite and its historical evolution.
• Implement a closed-loop feedback process to document and track product or process adjustments with Product, Engineering, and Design teams (PED) to mitigate consumer litigation risk.
• Act as Litigation's dedicated point of contact and advocate to other teams and organizations to allow attorneys to focus on their dockets.

Requirements

• 4+ years of experience in Trust & Safety, Risk Management, Fraud Prevention, or a related operational field with a proven track record of handling complex investigations.
• Comfortable building policies and processes from the ground up and operating in ambiguity.
• Strong stakeholder management skills; able to translate complex security concepts into clear, actionable guidance for technical and non-technical partners.
• Experience with knowledge management and maintaining documentation to help others understand complex product history.
• Experience making sound business recommendations about security risks.

Nice to haves

• JD (preferred, not required).
• Experience testifying in legal proceedings.
• Experience leading or working in LegalOps roles and understanding of trial preparation procedures.
• Prior experience working with institutional, corporate, or B2B clients in financial services or technology.
• Familiarity with cryptocurrency and blockchain technology and associated risks.
• Formal training in project management or process improvement methodologies (e.g., Lean Six Sigma).

Compensation

• Target annual salary range (depending on work location): $167,280 — $196,800 USD + target bonus + target equity + benefits (including medical, dental, vision and 401(k)).

Benefits

• Medical, Dental and Vision plans with generous employee contributions
• Health Savings Account with company contributions
• Disability and Life Insurance
• 401(k) plan with company match
• Wellness stipend, Mobile/Internet reimbursement, Connections stipend
• Volunteer time off, Fertility counseling and benefits
• Generous time off/leave policy
• Option to receive pay in digital currency

Additional details

• Job #: P72496
• Coinbase is remote-first but not remote-only; in-person participation is required throughout the year (team and company-wide offsites). The role includes AI interview pilot disclosures and standard global data privacy notices.