Senior Backend Engineer

at Eneco
📍 Rotterdam, Netherlands
EUR 85,000-120,000 per year
SENIOR
✅ Hybrid

SCRAPED

Used Tools & Technologies

Not specified

Required Skills & Competences ?

Kafka @ 4 Kubernetes @ 4 DevOps @ 4 CI/CD @ 3 Azure @ 4 Communication @ 4 CRM @ 4 Azure DevOps @ 4

Details

Eneco's Digital Core team is modernizing chat, app and web environments to deliver an exceptional digital customer experience. You will join a newly forming Customer Success Tech team to build more efficient and intelligent tooling for customer service, using .NET Core and Azure-based platforms and leveraging Microsoft genAI and partner solutions.

Responsibilities

  • Create a more efficient and intelligent workplace for human agents by automating repetitive manual work and providing intelligent tooling.
  • Reduce human-handled customer questions by automating handling of incoming questions via app/web/call/mail.
  • Create an intelligent central routing solution to route customers to the best possible channel and/or agent based on customer variables and indicators.
  • Create the best possible voicebot linked to CoPilot Studio, providing self-service and intelligent routing.
  • Collaborate within cross-functional product teams to architect and deliver backend solutions using .NET Core and Azure DevOps.
  • Inject innovation into production processes and contribute ideas to enhance the quality and impact of digital products.
  • Craft enduring, future-proof backend solutions with an emphasis on quality and performance across Eneco's digital platforms.
  • Stay updated on industry trends, best practices, and emerging technologies in .NET Core and Azure.

Requirements

  • Excellent knowledge and hands-on experience in .NET (including .NET Core) and Microsoft Azure (must-have).
  • Experience developing scalable, high-performance applications in Azure.
  • Experience working in ADO (Azure DevOps); familiarity with CI/CD pipelines and automated deployment processes.
  • Familiarity or experience with Microsoft GenAI tooling (e.g., AI Foundry) is a big bonus.
  • Desired/beneficial experience: CRM platforms, Genesys CX Cloud, Dynamics 365, MS Power Platform.
  • Comfortable leveraging tools such as Kubernetes and Kafka where appropriate.
  • Ability to collaborate with cross-functional teams (developers, testers, project managers).
  • Excellent communication skills in English and ability to convey technical concepts to non-technical stakeholders.
  • You must be based in the Netherlands to apply for this opportunity.

Technologies & Tools Mentioned

  • .NET Core
  • Microsoft Azure
  • Azure DevOps / ADO
  • CI/CD
  • Kubernetes
  • Kafka
  • Microsoft GenAI tooling (AI Foundry)
  • CoPilot Studio (voicebot integration)
  • Genesys CX Cloud
  • Dynamics 365
  • MS Power Platform
  • CRM systems

Benefits

  • Gross annual salary between €85,000 and €120,000 (including FlexBudget, 8% holiday allowance, and depending on role a bonus or collective profit sharing).
  • FlexBudget (can be paid out, used for extra holiday days, or saved).
  • Personal and professional development support.
  • Hybrid working: 40% at the office, 40% from home, 20% flexible. With manager approval, you may work abroad (within approved countries) up to 3 weeks/year (max 2 consecutively).

Where you’ll work

  • You will integrate into the backend team and join a platform or product team, contributing to backend standards and technological progress across Eneco's digital platforms.

Application process & contacts

  • Contact the recruitment team or recruiter Faisal Faik for questions about the application procedure.