Used Tools & Technologies
Not specified
Required Skills & Competences ?
Python @ 4 SQL @ 6 Spark @ 6 Tableau @ 6 Data Science @ 4 Communication @ 7 Prioritization @ 4 Experimentation @ 4 Presto @ 6 BI @ 6 Fraud @ 4 Reporting @ 4 NLP @ 4 Hive @ 6 Customer Support @ 4 Power BI @ 6 Compliance @ 4Details
Airbnb's Analytics Centre of Excellence (ACOE) in India provides data-driven decision-making across business functions including payments, fraud & safety, digital, customer support, hosting, sales, social, compliance, risk, platforms and partnerships & economics. The ACOE delivers scalable analytics: metrics, dashboards, experimentation, pre/post feature impact measurement, ROI sizing, prioritization, anomaly alerting, root cause analysis and exploratory hypothesis testing.
Responsibilities
- Work with technical and business teams to develop robust insights, create data narratives and define metrics using Airbnb’s data.
- Own end-to-end project delivery: define timelines and milestones, provide regular updates, and manage analytics against agreed schedules.
- Ensure data quality and integrity by collaborating with global analytics, product and engineering teams.
- Generate reports and analyses, lead cross-functional teams, and consult on business issues.
- Manage ad-hoc reporting and data investigations to uncover root causes, prioritize requests, and identify growth opportunities.
- Apply descriptive, diagnostic, and predictive analytics to solve business problems within scope.
- Develop deep business context to act as a trusted advisor for tactical and strategic initiatives and influence executive-level projects.
- Define and align new metrics and dimensions to measure Airbnb product and business performance.
- Present ideas, findings, and progress updates to stakeholders and plan a 3-month project roadmap with the manager.
Requirements
- 6+ years industry experience; a degree in a quantitative field (Masters or PhD is a plus).
- Proven track record of delivering valuable insights and influencing business impact through analytics.
- Intermediate to advanced proficiency in SQL, Tableau/Power BI, and data warehouses/data lakes such as Presto, Hive, Teradata, Spark.
- Beginner-level understanding of analytical frameworks (Cohort Analysis, Product Funnel Analysis, Segmentation, Factor Analysis, Sensitivity Analysis) and statistical methodologies.
- Beginner-level understanding of NLP frameworks and techniques using Python libraries.
- Experience partnering with internal teams on analytics, data science, experimental design, and measurement.
- Strong communication and collaboration skills for cross-cultural, cross-functional environments; ability to communicate conclusions to technical and non-technical audiences.
- Advanced expertise in presentation tools: Keynote, Google Slides, PowerPoint.
- Ability to work independently with minimal supervision, maintain confidentiality and objectivity, manage multiple priorities, and meet deadlines.
- Knowledge and experience in chatbot/support assistant data, systems and tools is a plus.
The Difference You Will Make
- Build business insights capabilities and solve complex problems with data to inform product and business decisions.
- Act as a resource for less-experienced colleagues and influence strategy and roadmap decisions through analytics.
Compensation & Location
- India Annual Pay Range: ₹1,750,000—₹2,500,000 INR (annualized, inclusive of allowances; may be eligible for bonus/incentives, equity programs, benefits, and Employee Travel Credits).
- Offices: Bangalore, India
Inclusion
Airbnb is committed to inclusion and belonging and encourages all qualified individuals to apply.