Senior Customer Engineer SAP

Details

We’re shaping the way some of the largest organizations in the world manage data by helping customers connect the right data and insights for all Data Citizens. As a Customer Engineer on Collibra’s Customer Engineering team you will bring Collibra's product and vision to customers and prospects, specifically supporting SAP-related sales motions and Collibra go-to-market activities that target SAP-compatible solutions.

Responsibilities

• Map solutions to value across large and dynamic US customers, bridging both business and technical requirements.
• Participate in discovery and drive qualification of new opportunities and expansion within customers.
• Prepare and conduct product demonstrations, highlighting how Collibra’s Platform supports enterprise customer needs.
• Advise and support customers’ technical stakeholders to accelerate Collibra adoption and value realization; act as primary point of contact for technical and product-related queries.
• Identify, evaluate, recommend, and execute value-based workshops and proofs of concept (PoCs).
• Prepare and provide input for functional and technical sections of RFPs/RFQs.
• Support sales and marketing activities, webcasts, field enablement, and asset creation.
• Provide advice and feedback to product management and engineering to enhance Collibra offerings.

Requirements

• 5+ years in a Sales, Customer Engineering, or Sales Consulting role.
• Broad SAP portfolio knowledge with strong functional and technical understanding of core SAP products the solution integrates with, most commonly SAP S/4HANA. Knowledge of relevant modules (e.g., FI/CO, MM, SD) is important.
• Knowledge of SAP Business Technology Platform (BTP) and familiarity with SAP Solution Extensions (SOLEX).
• Expertise in integration: ability to clearly explain technical integration between 3rd-party products and SAP, including data flows and process synchronization.
• Experience in enterprise "land and expand" sales motions and presales engineering.
• Broad knowledge of data governance, data catalog, data quality, and data privacy platforms.
• Experience in data management disciplines (cataloging, integration, data quality, enterprise architecture); experience setting up or participating in governance boards is a plus.
• Experience with leading PaaS providers, data lakes, databases, and integration platforms; experience in the data space is required.
• Experience in regulatory compliance and/or financial/IT audit is a plus.
• A bachelor’s degree or equivalent work experience is required.

Profile / Personal Attributes

• Effective communicator and trusted advisor for C-level and executive stakeholders.
• Sales- and customer-focused self-starter with enthusiasm, flexibility, and motivation.
• Proven collaborator and liaison with all organizational levels; comfortable working in partner-heavy environments.
• Confident presenting to a highly skilled and experienced audience and able to demonstrate business value and revenue potential.
• Excited for continuous learning and able to link technical concepts to business benefits.
• Willing to travel up to 30% within the region.

Measures of success

• Within 1 month: become familiar with Collibra and institutional processes.
• Within 2 months: host discovery calls, perform basic demonstrations, and present solution value.
• Within 3 months: demonstrate proficiency in the software and begin educating customers on features, roadmap, and customer lifecycle processes.
• Operational excellence in completing administrative tasks in support of sales activities.

Compensation

• Standard base salary range: $140,000 - $175,000 per year.
• Position eligible for additional commission-based compensation.
• Salary offers are based on experience, skills, and location.
• Additional compensation/benefits: equity ownership, bonus potential, monthly Flex Fund stipend, pension/401(k) plans, and more.

Benefits

• Flexible benefits program including competitive compensation, health coverage, and time off.
• Inclusion and belonging initiatives, diversity/equity/inclusion resources.
• Equal opportunity employer and accommodations for applicants upon request.