Senior Director, Solution Architecture - North America

Details

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.

Responsibilities

• Develop strategy and operations to improve win rates by helping teams discover, explain, and demonstrate how GitLab meets customer requirements and desired business outcomes.
• Lead initiatives that scale the organization and its operating model to support future growth.
• Create and improve processes, metrics, and key performance indicators for technical evaluations, workshops, demos, and proof-of-concept engagements.
• Partner with Sales and Partner teams to align on strategy, priorities, and support for specific prospects, customers, and partners.
• Build strong relationships with key customers at the technical sponsor and executive level.
• Work with Enterprise sales leadership in US, Canada & LATAM to support account plans, strategies, and quarterly goals.
• Collaborate with Customer Success, Product, Engineering, Marketing, Services, and Sales Operations to improve engagement models, team enablement, and field feedback loops.
• Hire, mentor, and develop an exceptional team of Solutions Architects and managers.
• Drive organizational transformation by proactively identifying gaps, building structure where none exists, and leading change without waiting for top-down direction.

Requirements

• Progressive leadership experience including substantial time as a second- or third-line leader (managing managers) in technical sales, Solutions Architecture, or Sales Engineering organizations.
• Demonstrated ability to lead through ambiguity and rapid organizational change, bringing clarity and direction to teams even when strategy is still forming.
• Experience building and leading teams of managers in complex, distributed organizations.
• Strong experience improving strategy and operations for technical assessment processes, technical evaluations, and team enablement.
• Knowledge of software development lifecycle practices and tools, including agile and DevOps ways of working.
• Technical familiarity with cloud and security concepts, such as Kubernetes, Docker, static application security testing (SAST), dynamic application security testing (DAST), and cloud deployment models including Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure.
• Experience selling technical solutions to technical practitioners, managers, and executive stakeholders.
• Proven ability to partner across functions, including Sales, Partners, Product, Engineering, Marketing, Customer Success, and Services.
• A self-starting, entrepreneurial approach — you don't wait for a playbook; you write it.

About the team

The Solutions Architects team serves as a trusted technical partner for the field, helping strengthen customer confidence in GitLab's platform approach and supporting successful engagements across the customer journey. The team works closely with go-to-market and product organizations, bringing customer feedback from the field into broader conversations about product direction, services, enablement, and value messaging. This is a distributed, all-remote team that relies on clear communication, strong judgment, and shared operating practices.

Compensation

United States Salary Range: $244,200 - $409,500 USD (base salary range for residents of the United States only). This range does not include bonuses, equity, or benefits.

How GitLab Supports Full-Time Employees

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

Additional notes

• Country Hiring Guidelines: GitLab hires new team members in countries around the world. All roles are remote, however some roles may carry specific location-based eligibility requirements.
• GitLab is an equal opportunity employer and provides accommodations during the recruiting process as needed.