Senior Manager, Solutions Engineering | CST | Remote

at Grafana Labs
📍 United States
USD 254,000-305,000 per year
SENIOR
✅ Remote

SCRAPED

Used Tools & Technologies

Not specified

Required Skills & Competences ?

Marketing @ 6 Grafana @ 6 DevOps @ 1 IaC @ 1 GitHub @ 1 GitHub Actions @ 1 CI/CD @ 1 Leadership @ 4 Communication @ 4 Mentoring @ 4 Product Management @ 6 Reporting @ 4 OSS @ 6

Details

As a Senior Manager of Solutions Engineering for the Central Region at Grafana Labs you will build and manage a high-performing team of Solution Engineers, drive regional go-to-market execution for OSS and commercial/cloud products, partner closely with Sales, Customer Experience, Marketing, Product Management and Engineering, and directly influence customer adoption and the product roadmap.

Responsibilities

  • Attract, recruit, ramp, mentor and develop a diverse team of Presales Solution Engineers.
  • Operate as a player/coach: balance field responsibilities (executive sponsorship of key accounts) with team leadership and coaching.
  • Partner with Sales leadership on top-of-funnel programs, pipeline generation, marketing initiatives and community/company events.
  • Drive discovery, demonstrations, stakeholder interviews, workshops, technical validation (including POVs) and Mutual Account Plans across the region.
  • Own quarterly cadence and reporting for the team and align team activities to regional financial targets and company goals.
  • Work with Customer Experience to ensure customers are successful through professional services, support, training and customer success.
  • Collaborate with Product Management and Engineering to surface customer feedback and influence the product roadmap.
  • Implement and execute formal sales methodologies and qualification frameworks in partnership with sales leadership.

Requirements

  • Located in the Central Region of the United States.
  • 5+ years in the high-tech industry in roles such as Developer, Sales Engineer/Architect, Manager, or similar.
  • Direct experience mentoring, developing people and managing performance over time.
  • Experience with Open Source selling or Cloud-first / Product-led go-to-market motions is a strong plus.
  • Direct experience implementing and/or executing formal sales methodologies (examples called out: Command of the Message, MEDDPICC).
  • Direct experience selling monitoring, data or visualization products and familiarity with monitoring/observability concepts.
  • Direct experience in DevOps (examples listed: IaC, CI/CD, GitHub Actions) is a plus.
  • Proven ability to own a book of business, build pipeline with sales counterparts and exceed quarterly targets.

Compensation & Equity

  • In the US, the OTE (On-Target Earnings) compensation range for this role is $254,000 - $305,000. Actual compensation may vary based on level, experience and skillset.
  • All roles include Restricted Stock Units (RSUs).

Why You’ll Thrive at Grafana Labs

  • 100% remote, global culture with defined in-person onboarding.
  • Scaling organization, transparent communication, innovation-driven environment, and open source roots.
  • Benefits include generous annual leave policy and an emphasis on career growth and empowered teams.

Other Notes

  • Grafana products and technologies referenced: Grafana (OSS and Cloud), Grafana Cloud, Grafana Enterprise Stack, Grafana Mimir (metrics), Grafana Loki (logs), Grafana Tempo (traces).
  • The role will partner with Marketing, Product Management, Engineering and Customer Experience teams and may utilize AI tools in recruitment.