Senior Manager, Technical Program Management (Infrastructure)

Details

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

Role overview

Airbnb’s mission is to create a world where people can belong anywhere. As we continue to grow and pursue that mission, we’re seeking a technical, hands-on, and mission-driven Senior Manager of Technical Program Management (TPM). You will partner with the Infrastructure organization (foundational technology offerings), the Central Data team (transforming data into knowledge & intelligence with governance), and the Privacy team (data protection and privacy compliance worldwide).

The difference you will make / Responsibilities

• Lead complex technical programs and AI transformation efforts focused on system integration and infrastructure, applying deep AI fluency and advanced software architecture skills to accelerate development cycles.
• Drive predictable, impactful delivery of complex cross-functional programs; maintain a portfolio view of programs and ensure senior leadership has visibility into execution status, issues, and decisions.
• Oversee technical execution at a granular level: manage architectural dependencies, mitigate engineering risks, and proactively identify and resolve technical risks and technical debt.
• Deploy and champion AI-powered solutions for bug triage, predictive root cause analysis, automated testing, and to improve code quality and architectural health across the infrastructure domain.
• Collaborate with leaders across the company to create alignment on strategies and roadmaps, prioritize effectively, and make trade-offs against overall strategy and organizational constraints.
• Partner with cross-functional leaders to understand needs and opportunities, offering strategic perspective and sound judgment to achieve business impact.
• Build and maintain a high-performance culture: recruit, develop, mentor, and provide continual feedback and career growth for a team of TPMs.
• Scale team impact by favoring automation over manual work, setting realistic goals, and up-leveling TPM skills.
• Provide executional guidance and support for team projects by simplifying technically complex problems, unblocking teams, and identifying risks and opportunities.
• Occasionally provide hands-on management of large, complex, strategic programs.

Requirements / Your expertise

• 13+ years of experience building and managing a team of Technical Program Managers within the Infrastructure technology domain.
• Strong technical program management background with demonstrated experience leading large projects across multiple software teams.
• Experience leading and mentoring TPMs and creating a culture of inclusiveness and sustainability.
• Organizational leadership skills with the ability to collaborate with and influence teams across boundaries.
• Self-motivated, curious, proactive, and able to adapt to teams with different operating cadences.
• Experience working in a highly cross-functional environment with imperative cross-group communication.
• Domain knowledge called out in the role: AI (deep AI fluency), software architecture, cloud infrastructure, and MLOps. Familiarity with data governance and privacy/data protection expectations is required due to partnership with Central Data and Privacy teams.

Location & office policy

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed with your manager. While Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity (some states may be excluded; see the up-to-date list referenced by Airbnb). Offices: United States.

How we'll take care of you / Benefits

• The actual base pay depends on factors such as training, transferable skills, work experience, business needs, and market demands. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
• Pay Range: $224,000 — $280,000 USD.

Inclusion & accommodations

Airbnb is committed to working with the broadest talent pool possible and providing a disability-inclusive application and interview process. Candidates who require reasonable accommodation for the recruiting process can contact [email protected] with their full name, role, and needed accommodation.