Used Tools & Technologies
Not specified
Required Skills & Competences ?
Grafana @ 4 Leadership @ 7 Communication @ 4 Product Management @ 4Details
Grafana Labs is a remote-first, open-source company powering observability for millions of users worldwide. The Solutions Engineering team are the customer-facing product experts who enable Grafana Labs' growth by educating potential and existing customers, performing technical evaluations, and partnering closely with Sales to qualify and close opportunities.
Responsibilities
- Partner with Sales to articulate Grafana's value proposition, vision and strategy to customers
- Own technical engagements and help close complex opportunities using advanced competitive knowledge and technical credibility
- Deliver product and technical presentations, demos, and hands-on enablement to customers
- Conduct technical evaluations and ongoing interaction with potential and existing customers
- Communicate feedback from customers to Product Management and Engineering teams
- Produce enablement materials: documentation, blog posts, videos, and knowledge-base articles
Requirements
- 5+ years of technical pre-sales / solutions engineering experience
- Strong judgment, collaboration, and leadership across complex assignments
- First-class written and oral communication skills for remote collaboration with global teams and customers
- Technical mindset with a desire to grow technically and solve technical challenges
- Experience or interest in observability, metrics, logs, and traces
- Familiarity or experience with open source technologies is an advantage
- Experience in the metrics/monitoring space is a plus
- Bonus: familiarity with sales methodologies such as MEDD(P)ICC
- Location requirement: must be located in Israel (note: OTE range provided for Germany applicants)
Compensation & Benefits
- Germany OTE (On-Target Earnings) range for this role: EUR 120,000 - EUR 143,000 (actual compensation varies by market, level, experience)
- All roles include Restricted Stock Units (RSUs)
- 100% remote, global culture with in-person onboarding
- 30 days annual leave (global policy) with 3 days reserved for company shutdown
- Transparent, innovation-driven culture with career growth pathways
Technologies & Topics Mentioned
- Grafana ecosystem: Grafana, Grafana Cloud, Grafana Mimir, Grafana Loki, Grafana Tempo
- Observability: metrics, logs, traces, monitoring
- Open source technologies
- Sales/enablement practices: demos, presentations, technical evaluations, MEDD(P)ICC
Other Notes
- Grafana Labs is an equal opportunity employer and may use AI tools to assist in recruitment. #LI-Remote