Senior Staff Software Engineer, Backend - (Platform - AI And Automation)

Details

At Coinbase we are building the emerging on‑chain platform and seeking a Senior Staff Software Engineer to join the Platform Product Group’s AI and Automation team. The team is focused on designing and implementing Agentic AI systems to automate customer support and compliance workflows and building platform primitives and orchestration to scale Agentic AI across domains.

Responsibilities

• Design and implement Agentic AI systems that power Coinbase’s customer support experience and compliance processes.
• Design a platform (primitives, orchestration platform, tools, etc.) that enables other domains to leverage Agentic AI to automate processes.
• Interact with stakeholders across product and financial operations organizations.
• Participate in shaping strategy and execution for Coinbase Platform.
• Manage project priorities, deadlines, and deliverables using technical expertise.
• Mentor and train team members on design techniques and coding standards.
• Write high quality, well‑tested code to meet customer needs.

Requirements

• 12+ years of experience in backend software engineering using Golang or similar languages.
• Domain expertise in fintech and/or trading.
• Proven track record delivering impactful solutions that power significant customer flows and processes.
• Experience designing, building, scaling, and maintaining high throughput and low latency production services.
• Experience architecting and developing solutions for ambiguous problems with significant impact.
• Strong technical knowledge of building distributed systems at massive scale.
• Solid communication skills; ability to interact with technical and non‑technical stakeholders.
• Relentless drive to set and persevere to achieve ambitious goals.
• Passion for building an open financial system.

Nice to haves

• Experience with LLMs and Agentic AI, including measuring and improving grounding and reducing hallucinations.
• Experience in customer support, compliance, or financial crimes domains.
• Experience making build vs. buy decisions.

Pay Transparency

• Target annual salary range (full time offers include target bonus + target equity + benefits): $260,100 — $260,100 CAD.

Working Model

• Coinbase is remote‑first but not remote‑only; in‑person participation is required throughout the year (team and company offsites are held multiple times annually). The role expects attendance at in‑person events as needed.

Benefits

• Extended health care (coordinates with provincial coverage), dental, vision
• Virtual health care (Consult+)
• Life & accident insurance, disability coverage
• Employee Stock Purchase Plan (ESPP)
• Wellness stipend, mobile/internet reimbursement, connections stipend
• Learning and development allowance
• Employee assistance program
• Travel medical policy (global traveler)
• Fertility benefits
• Generous time off / leave policy

Other notes

• Job #: GPBE07US
• Coinbase is an Equal Opportunity Employer and provides reasonable accommodations for applicants with disabilities. Some roles may use AI tools for initial screening interviews; a human recruiter will review responses.