Senior Staff Software Engineer, Backend (Platform - Core Automation)

Details

At Coinbase, our mission is to increase economic freedom in the world. The Platform Product Group builds trusted, scalable, and compliant foundations used by multiple products and teams. The AI and Automation team focuses on automating customer support and compliance using Agentic AI and building primitives and orchestration solutions to scale AI-driven automation across domains.

Responsibilities

• Design and implement Agentic AI systems that power Coinbase’s customer support experience and compliance processes.
• Design a platform (primitives, orchestration platform, tools, etc.) that allows other domains to quickly leverage Agentic AI to automate their processes.
• Interact with stakeholders across organizations that build Coinbase products or are responsible for financial operations.
• Participate in shaping the strategy and execution path of Coinbase Platform.
• Manage individual project priorities, deadlines, and deliverables using technical expertise.
• Mentor and train other team members on design techniques and coding standards.
• Write high quality, well tested code to meet the needs of customers.

Requirements

• 12+ years of experience in backend software engineering using Golang or similar languages.
• Domain expertise in Fintech and/or trading.
• Proven track record delivering impactful solutions that power significant customer flows and processes.
• Experience designing, building, scaling, and maintaining high throughput and low latency production services.
• Experience architecting and developing solutions to ambiguous problems with significant impact.
• Strong technical knowledge of building distributed systems that process massive scale.
• Solid communication skills and ability to communicate to stakeholders with various technical and non-technical backgrounds.
• Relentless drive to set and persevere to achieve ambitious goals.
• Passion for building an open financial system.

Nice to Haves

• Experience with LLM and Agentic AI, including measuring and improving grounding and reducing hallucinations.
• Experience in the customer support, compliance, or financial crimes domains.
• Experience making build vs. buy decisions.

Work Model

• Coinbase roles are remote-first but not remote-only; in-person participation is required throughout the year (team and company offsites multiple times annually). Attendance is expected and supported.

Pay Transparency

• Target annual salary range: $260,100—$260,100 CAD.
• Full-time offers also include bonus eligibility, equity eligibility, and benefits (including medical, dental, and vision).

Benefits

• Extended health care (coordinates with Provincial Coverage)
• Dental and vision care
• Consult+ virtual health care
• Life & accident insurance
• Disability coverage
• Employee Stock Purchase Plan (ESPP)
• Wellness stipend, mobile/internet reimbursement, connections stipend
• Learning and development allowance
• Employee assistance program
• Travel medical policy for global travelers
• Fertility benefits
• Generous time off/leave policy