Senior Staff Software Engineer, Backend (Platform - Core Automation)

Details

At Coinbase, the Platform Product Group builds the trusted, scalable, and compliant platform foundations used across products. The AI and Automation team is focused on designing and building Agentic AI systems to automate customer support and compliance workflows, and on creating primitives and orchestration tooling that enable other domains to leverage Agentic AI. This role expects a strong backend engineer who can design, build, scale and maintain production services that operate at massive scale and low latency.

Responsibilities

• Design and implement Agentic AI systems that power Coinbase’s customer support experience and compliance processes.
• Design a platform (primitives, orchestration platform, tools, etc.) that allows other domains to leverage Agentic AI to automate processes.
• Interact with stakeholders across organizations that build Coinbase products or are responsible for financial operations.
• Participate in shaping the strategy and execution path of Coinbase Platform.
• Manage individual project priorities, deadlines and deliverables using technical expertise.
• Mentor and train other team members on design techniques and coding standards.
• Write high quality, well-tested code to meet customer needs.

Requirements

• 12+ years of experience in backend software engineering using Golang or similar languages.
• Domain expertise in fintech and/or trading.
• Proven track record of delivering impactful solutions that power significant customer flows and processes.
• Experience designing, building, scaling and maintaining high-throughput, low-latency production services.
• Experience architecting and developing solutions to ambiguous problems with significant impact.
• Strong technical knowledge of building distributed systems that process massive scale.
• Solid communication skills and ability to communicate with stakeholders from technical and non-technical backgrounds.
• Relentless drive to set and persevere toward ambitious goals.
• Passion for building an open financial system.

Nice to Haves

• Experience with LLMs and Agentic AI; experience measuring and improving LLM grounding and reducing hallucinations is a plus.
• Experience in customer support, compliance, or financial crimes domains.
• Experience making build vs. buy decisions.

Compensation & Benefits

• Pay Range (target annual salary): 260,100 — 260,100 CAD. Full-time offers also include target bonus, target equity, and benefits (medical, dental, vision).
• Benefits listed include extended health care (coordinates with provincial coverage), dental, vision, virtual health care, life & accident insurance, disability coverage, ESPP, wellness stipend, mobile/internet reimbursement, connections stipend, learning & development allowance, employee assistance program, travel medical policy, fertility benefits, and generous time off/leave policy.

Additional Information

• While many roles at Coinbase are remote-first, in-person participation is required throughout the year for team and company offsites; attendance is expected and supported.
• Job #: GPBE07US-CA
• Coinbase is an Equal Opportunity Employer and provides reasonable accommodations for applicants with disabilities.
• Coinbase may pilot AI tools for initial screening interviews and interview summarization for select roles; humans review interview responses and Coinbase will not use AI to make employment decisions.