Senior Staff Software Engineer, Backend (Platform - Core Automation)

Details

Ready to be pushed beyond what you think you’re capable of?

At Coinbase, our mission is to increase economic freedom in the world. The Platform Product Group builds trusted, scalable, and compliant platform foundations used by multiple products and teams at Coinbase.

The AI and Automation team is focused on automating customer support and compliance processes using Agentic AI, and building primitives and orchestration solutions to scale AI-driven automation across domains.

Responsibilities

• Design and implement Agentic AI systems that power Coinbase’s customer support experience and compliance processes.
• Design a platform (primitives, orchestration platform, tools, etc.) that allows other domains to quickly leverage Agentic AI to automate their processes.
• Interact with stakeholders across organizations that build Coinbase products or are responsible for financial operations.
• Participate in shaping the strategy and execution path of Coinbase Platform.
• Manage individual project priorities, deadlines and deliverables using technical expertise.
• Mentor and train other team members on design techniques and coding standards.
• Write high quality, well tested code to meet the needs of your customers.

Requirements

• 12+ years of experience in backend software engineering using Golang or similar languages.
• Domain expertise in fintech and/or trading.
• Proven track record of delivering impactful solutions that power significant customer flows and processes.
• Experience designing, building, scaling and maintaining high-throughput and low-latency production services.
• Experience architecting and developing solutions to ambiguous problems with significant impact.
• Strong technical knowledge of building distributed systems that process massive scale.
• Solid communication skills and ability to communicate to stakeholders with various technical and non-technical backgrounds.
• Relentless drive to set and perseverance to achieve ambitious goals.
• Passion for building an open financial system.

Nice to haves

• Experience with LLMs and Agentic AI (measuring/improving grounding and reducing hallucinations).
• Experience in customer support, compliance or financial crimes domains.
• Experience making build vs. buy decisions.

Location & Work Model

• Many roles at Coinbase are remote-first but not remote-only; in-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually; attendance is expected and supported.

Compensation & Benefits

• Pay Range: $246,500—$290,000 USD (target annual salary depending on work location). Full-time offers also include bonus eligibility, equity eligibility, and benefits including medical, dental, vision and 401(k).

Benefits (selected)

• Medical, Dental and Vision plans
• Health Savings Account with company contributions
• Disability and Life Insurance
• 401(k) plan with company match
• Wellness stipend, Mobile/Internet reimbursement, Connections stipend
• Volunteer time off, Fertility counseling and benefits
• Generous time off/leave policy
• Option of getting paid in digital currency

Equal Opportunity & Privacy

• Coinbase is an Equal Opportunity Employer and will consider qualified applicants with criminal histories consistent with applicable law. GDPR/CCPA and other candidate data processing notices apply depending on location.

AI Disclosure

• Coinbase is piloting AI tools for initial screening interviews and for interview intelligence in select roles; a human recruiter will review interview responses. AI will not be used to make employment-impacting decisions for these pilots.