Senior Staff Software Engineer, Backend (Platform - Core Automation)

Details

At Coinbase we are focused on increasing economic freedom by building the emerging on‑chain platform and the future global financial system. This role sits on the Platform Product Group within the AI and Automation team. The team is focused on building Agentic AI–driven automation for customer support and compliance, and on creating primitives and orchestration solutions that allow other domains to leverage Agentic AI to automate processes.

About the team

The AI and Automation team is starting with automating customer support and compliance and intends to scale agentic automation across additional domains. The team’s work includes reimagining processes and systems for a fully AI-driven world and delivering primitives, orchestration, and tools to enable other teams to adopt Agentic AI safely and at scale.

Responsibilities

• Design and implement Agentic AI systems that power Coinbase’s customer support experience and compliance processes.
• Design a platform (primitives, orchestration platform, tools, etc.) that enables other domains to leverage Agentic AI to automate their processes.
• Interact with stakeholders across organizations that build Coinbase products or are responsible for financial operations.
• Participate in shaping the strategy and execution of Coinbase Platform.
• Manage individual project priorities, deadlines and deliverables using technical expertise.
• Mentor and train other team members on design techniques and coding standards.
• Write high quality, well tested code to meet customer needs.

Requirements

• 12+ years of experience in backend software engineering using Golang or similar languages.
• Domain expertise in fintech and/or trading.
• Proven track record delivering impactful solutions that power significant customer flows and processes.
• Experience designing, building, scaling, and maintaining high‑throughput and low‑latency production services.
• Experience architecting and developing solutions to ambiguous problems with significant impact.
• Strong technical knowledge of building distributed systems that process massive scale.
• Solid communication skills and ability to communicate to stakeholders with various technical and non‑technical backgrounds.
• Relentless drive to set and persevere toward ambitious goals.
• Passion for building an open financial system.

Nice to haves

• Experience with LLMs and Agentic AI, including measuring and improving grounding and reducing hallucinations.
• Experience in customer support, compliance, or financial crimes domains.
• Experience making build vs. buy decisions.

Compensation

• Target annual salary range: $246,500 — $290,000 USD. Full time offers may also include target bonus, target equity, and benefits (medical, dental, vision, 401(k)).

Work arrangement

• Coinbase is remote‑first but not remote‑only; in‑person participation is required throughout the year (team and company offsites expected).

Benefits

• Medical, dental, and vision plans with generous employee contributions
• Health Savings Account with company contributions
• Disability and life insurance
• 401(k) plan with company match
• Wellness stipend, mobile/internet reimbursement, connections stipend
• Volunteer time off
• Fertility counseling and benefits
• Generous time off / leave policy
• Option to receive pay in digital currency

Other information

• Job #: GPBE07US-CA
• Coinbase is an equal opportunity employer and provides reasonable accommodations for applicants with disabilities. For certain roles Coinbase pilots AI tools for initial screening; a human recruiter reviews interview responses and Coinbase will not use AI to make employment decisions.