Senior Staff Technical Program Manager, Search Relevance & Personalization

Details

Airbnb seeks a technical, hands-on, and mission-driven Senior Staff Technical Program Manager (TPM) to lead Search Relevance & Personalization initiatives. The TPM will partner with engineering, machine learning, infrastructure teams, and product to build and enhance data-driven decision making across multiple areas of Airbnb. The role focuses on ranking and recommendations across the platform (Search Ranking for Stays, Experiences, Services, Home Page Recommendations, Search Bar AutoSuggest/Autocomplete, Marketing Technology, and more) and on building the personalization platform and models used on and off platform.

Responsibilities

• Partner closely with ML engineers, infrastructure engineers, product managers, senior ICs, and engineering directors to define and deliver technical solutions.
• Shape and influence technical direction, balancing outcome-driven thinking with attention to critical details.
• Rapidly prototype and validate project ideas through iterative development cycles.
• Define and secure stakeholder alignment on clear, measurable success criteria for AI initiatives.
• Assess risks and opportunities, devise proactive mitigation strategies, and maintain momentum toward project goals.
• Maintain transparent communication with stakeholders and present outcomes, trade-offs, risks, and opportunities to senior leadership.
• Drive cross-functional programs that ensure a vibrant and equitable marketplace and enable AI-powered product experiences.

Requirements

• At least 13 years of work experience, including at least 11 years as a TPM or equivalent experience.
• Demonstrated experience in search relevance, natural language search, and recommendation systems. Experience applying GenAI/LLM technologies on search is a plus.
• Experience with ML models, LLMs, LRMs, feature development, model testing, and resource management to support AI-powered product experiences.
• Familiarity with A/B testing, incremental delivery, and deployment practices.
• Demonstrated ability to work through ambiguity to produce detailed solutions and drive initiatives to completion.
• Strong analytical skills, sound business judgment, and a track record of taking ownership and leading data-driven analyses.
• Excellent written and oral business communication and people skills; ability to influence stakeholders and work across teams with different operating cadences.
• Self-motivated, proactive, and able to ramp up quickly on new technologies.

Location & Working Arrangement

• This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed with your manager.
• Candidates must live in a U.S. state where Airbnb, Inc. has a registered entity (some states may be excluded).

Compensation

• Base pay range: $224,000—$280,000 USD. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Actual base pay depends on factors such as experience, skills, and market demands.

Inclusion

• Airbnb is committed to inclusion and belonging and encourages applicants from diverse backgrounds. Reasonable accommodations are available for candidates with disabilities via [email protected].