Software Engineer, Enterprise AI Platform

Details

About the Team

The Platform Team at OpenAI owns the foundational data and processing stack powering the OpenAI API and products built on top of it. We innovate on the infrastructure needed to serve the latest models and agentic workflows at an unprecedented pace of growth and scale with high performance and reliability. Join us to build and operate the core platform that underpins OpenAI’s products and allows our customers to deploy AI themselves.

About the Role

This role is centered on designing and deploying services and infrastructure that empower our models and agents to generate insights and execute tasks, all grounded in authorized data sources and internal systems. You’ll help define the most effective data access patterns to unlock higher model accuracy and task performance. You will own the full lifecycle of your work—from architecture and implementation to production operations and on-call responsibilities.

Success in this role requires a solid understanding of enterprise data management fundamentals, including security, identity and access, performance, and reliability.

Responsibilities

• Design, build, and maintain infrastructure and networking systems that connect structured and unstructured data to LLMs in a performant and reliable manner.
• Design, build, and maintain secure and compliant systems to process sensitive and valuable data.
• Ensure our platform can support use cases at the scale of large enterprise customers, while remaining reliable and efficient.
• Integrate data access and authentication with our production model and agent systems.
• Collaborate with product, research and forward-deployed engineering teams to fill in the full picture on how to deploy production systems and achieve world-class results on overall task capabilities.
• Own the reliability of the systems you build, including participation in an on-call rotation for critical incidents.

Requirements / Qualifications (implicit in description)

• Strong understanding of enterprise data management fundamentals, including security, identity and access, performance, and reliability.
• Experience designing, deploying, configuring, and operating software systems within customer-managed infrastructure and networks.
• Experience building systems that connect structured and unstructured data to large language models and model-serving systems.
• Comfortable owning systems end-to-end (architecture, implementation, production operations, on-call).
• Comfortable with ambiguity and rapid change; ability to learn missing skills and share learnings clearly.

You might thrive in this role if you:

• Have expertise in deploying, configuring, and operating software systems within customer-managed infrastructure and networks.
• Are excited to bring the power of AGI to the infrastructure the world runs on today.
• Are comfortable with ambiguity and rapid change.
• Have an intrinsic desire to learn and fill in missing skills, and an equally strong talent for sharing learnings clearly and concisely with others.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer and do not discriminate on the basis of legally protected characteristics. Background checks for applicants will be administered in accordance with applicable law.

Benefits

• Base salary in the listed range plus generous equity and performance-related bonuses for eligible employees.
• Medical, dental, and vision insurance with employer contributions to Health Savings Accounts.
• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses.
• 401(k) retirement plan with employer match.
• Paid parental leave and paid medical and caregiver leave.
• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees.
• 13+ paid company holidays and additional office closures.
• Mental health and wellness support; employer-paid basic life and disability coverage.
• Annual learning and development stipend.
• Daily meals in offices and meal delivery credits as eligible.
• Relocation support for eligible employees.
• Additional taxable fringe benefits such as charitable donation matching and wellness stipends.

For more details, candidates will receive additional benefits information during the hiring process.