Software Engineer, Full Stack (Knowledge Innovation)

Details

About the Team

The Knowledge Innovation team is scaling OpenAI with OpenAI. We are building an AI-powered knowledge system that evolves and learns as our products, systems, and customers evolve. We leverage state-of-the-art models, technologies, and products (some external, some still in the lab) to assist or completely automate robust operations supporting both internal and external customers. We support OpenAI customers and internal partners globally, powering systems from customer support to integrity to product insights. We are a self-contained multi-disciplinary team with a fast feedback loop with customers at scale. We iterate fast and engineer for reliable long-term impact, focusing on simple primitives applicable across domains.

The work of this team exemplifies use of OpenAI technologies. We build systems so everyone can see the leverage possible with well-designed AI-based implementations. We do this by working through internal use cases focused on customers (knowledge systems, automation systems, and automated agent systems) to prove impact and then scale.

Location and Workplace

• Primary location: San Francisco, United States
• Secondary location: Seattle, United States
• Workplace type: Hybrid

About the Role

We are looking for Full Stack Engineers who are passionate about blending production-ready platform architecture with new tech and new paradigms. You will push the boundaries of OpenAI's newest technologies to enable interactions and automations that are functional and delightful. We value proactive, customer-centric engineers who get foundational details right (data models, architecture, security) to enable great products.

Responsibilities

• Own the end-to-end development lifecycle for new platform capabilities and integrations with other systems.
• Collaborate closely with engineers, data scientists, information systems architects, and internal customers to understand problems and implement effective solutions.
• Work with product and research teams to share relevant feedback and iterate on applying their latest models.

Requirements / Background

• 4+ years of professional engineering experience (excluding internships) in relevant roles at tech and product-driven companies.
• Former founder or early engineer at a startup who has built a product from scratch is a plus.
• Proficiency with JavaScript, React, and other web technologies.
• Proficiency with a backend language (the team uses Python).
• Some experience with relational databases like PostgreSQL or MySQL.
• Interest in AI/ML (direct experience not required).
• Proven ability to thrive in fast-growing, product-driven companies by navigating loosely defined tasks and managing competing priorities.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of AI capabilities and seek to safely deploy them through our products. We are an equal opportunity employer and do not discriminate on the basis of legally protected characteristics.

Background checks for applicants will be administered in accordance with applicable law. Qualified applicants with arrest or conviction records will be considered consistent with applicable laws, including local fair chance ordinances for US-based candidates. The role requires access to secure and protected information technology systems and related data security obligations.

We are committed to providing reasonable accommodations to applicants with disabilities; requests can be made via the provided link in the original posting.

Compensation & Benefits

• Base salary range listed: $325,000 - $405,000 (actual base pay may vary depending on market location, knowledge, skills, and experience). Total compensation may include equity and performance-related bonuses for eligible employees.
• Medical, dental, and vision insurance with employer contributions to Health Savings Accounts.
• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses.
• 401(k) retirement plan with employer match.
• Paid parental leave and paid medical/caregiver leave.
• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees.
• 13+ paid company holidays and multiple coordinated office closures.
• Mental health and wellness support.
• Employer-paid basic life and disability coverage.
• Annual learning and development stipend.
• Daily meals in offices and meal delivery credits as eligible.
• Relocation support for eligible employees.
• Additional taxable fringe benefits (charitable donation matching, wellness stipends) may be provided.

More details about benefits are available to candidates during the hiring process.