Software Engineer, Real Time

Details

About the Team

We bring OpenAI's technology to the world through products like ChatGPT and the OpenAI API. Our customers build fast-growing businesses around our APIs, which power products that were never before possible. We simultaneously ensure that our powerful tools are used responsibly. Safe deployment is more important to us than unfettered growth.

The Engineering team manages a massive fleet of GPUs with scalable, robust infrastructure powered by Kubernetes, Go, Python, Terraform, Kafka, Postgres, and Snowflake.

About the Role

We’re looking for experienced and creative engineers to help us scale our existing systems and build the next-generation system to enable a whole new class of products. We are seeking an engineer who is comfortable with full-stack development and has experience with Real-Time Communication (RTC). Candidates should have experience with scaled real-time communication systems in production.

Responsibilities

• Design and build development and production platforms that power our systems.
• Partner with researchers, engineers, product managers, and designers to bring new features and research capabilities to the world.
• Accelerate engineering productivity by empowering your fellow engineers with excellent tooling and systems.
• Build and provide operational support for globally deployed systems, powering some of the most advanced products in the market. This includes participating in an on-call rotation to respond to critical incidents as needed.

Requirements / You might thrive in this role if you:

• Significant experience building (and rebuilding) production systems to deliver new product capabilities and handle increasing scale.
• Experience with real-time communication products and systems, including audio and video calling, WebRTC or competing protocols, encoding/decoding, signaling, lip sync, etc.
• Comfortable with full-stack development and building scalable, robust infrastructure.
• Care deeply about user experience and take pride in building products that solve customer needs.
• Have a humble attitude, eagerness to help colleagues, and a willingness to do whatever it takes to make the team succeed.
• Own problems end-to-end and are willing to pick up any necessary knowledge to get the job done.
• Experience as a startup founder or an early-stage engineer is a plus.
• Experience in Machine Learning techniques is a plus but not required.

Benefits

• Base pay range: $255,000 - $405,000 (range may vary by location and individual factors). Offers equity and additional compensation components.
• Medical, dental, and vision insurance with employer contributions to Health Savings Accounts.
• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses.
• 401(k) retirement plan with employer match.
• Paid parental leave, paid medical and caregiver leave.
• Paid time off (flexible PTO for exempt employees and up to 15 days annually for non-exempt employees).
• 13+ paid company holidays and coordinated office closures, paid sick and safe time.
• Mental health and wellness support; employer-paid basic life and disability coverage.
• Annual learning and development stipend.
• Daily meals in offices and meal delivery credits as eligible.
• Relocation support for eligible employees.
• Additional taxable fringe benefits (charitable donation matching, wellness stipends).