Used Tools & Technologies
Not specified
Required Skills & Competences
Tag name is followed by "@" symbol and proficiency level value.
About proficiency levels:
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
SQL @ 3
AdTech @ 5
CRM @ 3
Debugging @ 3
API @ 3
TAG @ 3
Reporting @ 3
AI @ 3
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Details
About the Team
OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity.
About the Role
We’re looking for an Ads Solutions Engineer to partner with advertisers and agencies throughout the pre-sales and growth lifecycle, helping them successfully evaluate, launch, and scale on OpenAI’s advertising platform. You will serve as the technical expert in the sales process, translating advertiser objectives into scalable technical solutions across measurement, integrations, data activation, and campaign execution.
This role sits at the intersection of sales, product, and engineering. You’ll work closely with Client Partners, Customer Success Managers, Product, Engineering, Policy, and Operations teams to remove technical blockers, accelerate revenue growth, and shape the future of OpenAI’s ads platform.
Responsibilities
- Partner with Client Partners during the sales cycle to provide technical expertise that unlocks new business and accelerates deal closure.
- Lead technical discovery with advertisers and agencies to understand data flows, martech stack, measurement requirements, and activation goals.
- Design and recommend implementation approaches for pixels, APIs, server-to-server integrations, identity solutions, offline conversions, and measurement frameworks.
- Guide advertisers through onboarding and launch readiness, ensuring successful setup of tracking, attribution, audience signals, and reporting.
- Troubleshoot technical issues related to implementation, signal quality, delivery, and measurement performance.
- Build compelling demos, proofs of concept, and technical narratives that demonstrate the value of OpenAI’s ads solutions.
- Partner cross-functionally with Product and Engineering to escalate issues, advocate for customer needs, and influence roadmap priorities.
- Create repeatable technical documentation, playbooks, and best practices that scale advertiser adoption globally.
- Help train internal sales and success teams on technical capabilities, integrations, and evolving product features.
Requirements
- 5+ years of experience in solutions engineering, sales engineering, technical account management, adtech, martech, or a related client-facing technical role.
- Hands-on experience with digital advertising measurement, pixels, conversion APIs, mobile measurement, identity solutions, or CRM/data integrations.
- Understanding of advertiser ecosystems including tag managers, CDPs, analytics tools, attribution platforms, and data warehouses.
- Ability to explain complex technical concepts clearly to both technical practitioners and executive stakeholders.
- Experience writing SQL, using APIs, debugging implementation issues, or working with structured datasets.
- Comfortable operating in ambiguous, fast-moving environments and helping build processes from scratch.
- Strong ownership, bias for action, and customer empathy.
- Care deeply about responsible platform growth, user trust, and long-term partner success.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core. OpenAI is an equal opportunity employer and provides information about background checks and applicant privacy policies in the full posting.
Benefits
- Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
- Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
- 401(k) retirement plan with employer match
- Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
- Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
- 13+ paid company holidays and multiple coordinated company office closures
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Annual learning and development stipend
- Daily meals in offices and meal delivery credits as eligible
- Relocation support for eligible employees
- Additional taxable fringe benefits (charitable donation matching, wellness stipends, etc.)