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Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Dashboard team ensures Stripe works seamlessly for every merchant—regardless of how their business is structured or which products they use. Our goal is to make Stripe feel like it was built just for them. While this role is aligned to our Dashboard team, it also sits within our centralized Content Design org—a team of writers, strategists, and sense-makers who work across Stripe to bring clarity to our users.
What you’ll do
You likely already call yourself a content designer, UX writer, information architect, or content strategist. In this role, you’ll shape the strategic direction of high-impact projects, in addition to crafting elegant interface copy that distills complex concepts into clear, actionable language. Content designers at Stripe are empowered to dive deeply into a problem space, pairing closely with product designers as equal partners in the product development process. Day to day, you’ll work with small, iterative cross-functional teams while enjoying the camaraderie and support of a centralized Content Design team.
Responsibilities
- Lead content design for new product experiences that connect business goals with user needs
- Scope and prioritize work, ensuring we’re working on the right things to achieve business goals and improve users’ experiences
- Present work regularly to leaders; synthesize and act on feedback to rapidly refine solutions
- Shape (and scribe) interaction flows, information architecture, and other microcopy
- Define, map, and name concepts across our product
- Facilitate content critiques and workshops, advise partners on content execution, and create tools and templates to enable others to create their own great content
- Make connections with product teams across Stripe to create cohesive user experiences and improve our design systems
- Champion craft and product excellence through example
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 8+ years of experience working as a content designer, UX writer, or content strategist
- Experience working on technical and/or B2B products, translating complex concepts into clear, intuitive language
- Examples of content you’ve written across surfaces and channels, including web, email, and product interfaces
- Demonstrated ability to drive large-scale information architecture projects
- Experience presenting your work to senior leaders
Preferred qualifications
- Experience designing content for complex financial products and/or highly regulated industries
Hybrid work at Stripe
This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office).
In-office expectations
Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.
Working remotely at Stripe
A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live.
Pay and benefits
The annual US base salary range for this role is $188,000 - $282,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.
Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.
We look forward to hearing from you
At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.