Staff Customer Engineer

Details

Collibra is seeking an experienced and dynamic leader to join the Global Practitioner team to help prospects and customers maximize their investment in the Collibra platform by providing guidance, strategic consulting, and best practices to establish world-class data governance programs.

Responsibilities

• Provide strategic advisory to executive stakeholders and program leaders to define, build, and sustain high-value Data Governance programs.
• Conduct deep-dive assessments to identify and resolve organizational, cultural, and procedural roadblocks hindering program success and adoption.
• Develop thought leadership by curating and sharing best practices and customer success stories across the Collibra ecosystem.
• Facilitate and enable high-impact customer workshops on topics including strategic direction, use case identification and prioritization, organizational change management, data stewardship models, and adoption strategies.
• Execute comprehensive Data Governance Maturity Assessments to benchmark customer capabilities and formulate clear, phased strategic roadmaps for improvement.

Requirements

• Minimum of 3 years of experience as a Data Governance Program Leader, Program Manager, or equivalent senior-level role.
• Minimum of 2 years of direct, hands-on experience as a key Champion or Stakeholder of the Collibra Data Platform.
• Proven ability to engage customers in a highly consultative manner, establishing immediate credibility and fostering long-term strategic relationships.
• Exceptional presentation and facilitation skills with the ability to influence diverse stakeholders, from technical teams to executive leadership.
• Superior written and verbal communication skills, capable of articulating complex concepts clearly and persuasively.
• Bachelor’s degree or equivalent related working experience is required.
• This position is not eligible for visa sponsorship.

You Are

• A strategic thinker who can identify opportunities for organizational improvement and growth.
• A collaborative leader who fosters trust and long-term partnerships with customers.
• An effective communicator who translates complex concepts into actionable plans.
• Passionate about empowering organizations through world-class data governance practices.
• A lifelong learner committed to advancing expertise in data governance and the Collibra platform.

Measures of Success

• Within the first month: develop a clear understanding of Collibra’s offerings and the Global Practitioner team’s approach.
• Within three months: deliver impactful workshops and assessments to enhance customer adoption and engagement.
• Within six months: contribute to increased ARR, elevated CSAT scores, and reduced customer churn through strategic advisory and thought leadership.

Compensation

• Standard base salary range: $152,000 - $190,000 per year.
• Eligible for additional commission-based compensation.
• Salary offers are based on experience, skills, and location.
• Additional offerings: equity ownership, bonus potential, a Flex Fund monthly stipend, pension/401(k) plans, and more.

Benefits

Collibra offers flexible benefits supporting health coverage, time off, inclusion and belonging, and diversity, equity & inclusion initiatives. Accommodation requests can be made via Collibra’s Accommodations for Applicants form.