Staff Platform Manager, Community Experience Platforms

Details

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

Role overview

Platform Product Managers imagine the ideal end state for our community (guests and hosts) first, work backwards from it, and deliver the vision in a scalable way. They champion a winning strategy and leverage metrics to ensure progress. They partner with cross-functional team members (product marketing, engineering, design, analytics, etc.) and lead teams to execute upon a shared vision.

The Senior Platform Product Manager, Community Experience Platform (role described here) will be responsible for major experience platforms that power Airbnb’s support experiences. The successful candidate will lead high-profile projects and work collaboratively across multiple cross-functional teams across the company.

Responsibilities

• Understand the competitive landscape and challenge the status quo.
• Define success with clearly measurable objectives and key results (OKRs).
• Define product strategy and create and maintain a product roadmap and backlog.
• Align vision, OKRs, strategy and roadmap with senior leaders and stakeholders across the company.
• Prioritize work based on inputs from many stakeholders and iterate as needed.
• Partner with senior tech leads and execute the vision with cross-functional leaders from multiple teams.
• Present product roadmap and status to leadership on an ongoing basis.
• Lead cross-team collaborations to deliver platform capabilities that power Airbnb’s support experiences.

Requirements / Your Expertise

• 8+ years of product management or product design experience (at least 5 out of the 8 years in a product management role).
• Exceptional communication skills; ability to adapt style for different audiences.
• Ability to appreciate and articulate great user experience.
• Ability to quickly absorb technical concepts and communicate them to a non-technical audience.
• Outcome-oriented: articulate desired outcomes and work collaboratively to achieve them.
• Experience working with partners beyond one’s immediate cross-functional team in a product management or business role.
• Radical thinking paired with strong execution; envision a different future and articulate a clear path to get there.

Location

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed with your manager. Candidates must live in a state where Airbnb, Inc. has a registered entity (see Airbnb careers for excluded states). If employed by another Airbnb entity, recruiter will inform eligible states.

Pay Range

$194,000—$239,000 USD (base pay range). This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Actual base pay depends on factors such as training, transferable skills, work experience, business needs and market demands.

Commitment to Inclusion & Accessibility

Airbnb is committed to working with the broadest talent pool possible and strives to provide a disability inclusive application and interview process. Reasonable accommodations can be requested via [email protected].

How We'll Take Care of You

The role may include bonus, equity, benefits, and Employee Travel Credits. The base pay range is subject to change.