Staff Product Manager, Seller Experience

Details

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Seller and Commerce Systems Product Management Team defines the product vision and roadmap for the end-to-end seller journey—spanning discovery, deal shaping, pricing & approvals, contracting, activation, and post-signature visibility. We build platform capabilities, data, and AI-first workflows that reduce manual work and help sellers spend more time with customers. The team collaborates deeply with GTM, Finance, Legal, and Engineering to ship durable improvements grounded in measurable outcomes.

What you’ll do

We’re looking for a Staff Product Manager to drive the end-to-end strategy for the platforms that power how our global sales organization sells, prices, and contracts with customers.

Reporting directly to the Head of Monetization Systems (Seller and Commerce Systems), this role will operate horizontally across multiple product areas—partnering closely with the Seller Systems PM leadership, engineering, sales, legal, commerce systems and finance teams—to ensure our systems scale efficiently and deliver a seamless, unified seller experience.

You will act as the connective force between our CRM, Configure-Price-Quote (CPQ), Contract Lifecycle Management (CLM), and supporting GTM systems, ensuring that each investment ladders up to a cohesive architecture and a consistent experience for sellers. This role requires both deep product management craft and strong domain expertise in sales technology, with the ability to think several layers up—from user workflow to data architecture to business impact.

Your work will directly shape our Seller Experience outcomes by driving meaningful gains in seller productivity, enabling more deals to close without support, improving satisfaction with seller tooling through a modern, intuitive experience, shortening quote and approval cycles, and unlocking significant time savings through automation and AI-powered workflows.

Responsibilities

Product leadership (owned)

• Collaborate on the end-to-end Seller Systems strategy, ensuring our ecosystem of CRM, CPQ, CLM, and adjacent GTM tools forms a connected, scalable foundation.
• Partner symbiotically with the Seller Systems PM lead to shape product vision, architecture, and execution across all Seller Systems domains, ensuring end-to-end consistency, scalability, and long-term durability.
• Challenge the status quo — proactively identify gaps in system design, data models, and processes, and drive bold, structural improvements that elevate seller productivity and experience.
• Coach and mentor product managers across the Seller Systems organization, developing deep domain expertise within the team and embedding strong product and system thinking.
• Own and resolve the most complex, cross-system challenges, aligning stakeholders across Sales, Legal, Finance, and Engineering to deliver holistic, durable solutions that scale.
• Establish system and design principles for how we build, buy, and operate Seller Systems — ensuring we select the right long-term solutions, not short-term patches.
• Guide architecture and investment decisions, weighing trade-offs between build vs. buy, modernization vs. extension, and platform vs. point solution to maintain a cohesive, sustainable ecosystem.
• Continuously optimize foundational systems such as CRM, CPQ, and CLM, ensuring reliability, data integrity, and performance at scale.
• Operationalize intelligence by connecting data and AI-driven insights to actionable seller workflows, enabling smarter, faster deal execution.
• Guard against shortcuts and technical debt, holding a high bar for engineering rigor, observability, and quality throughout the development lifecycle.
• Serve as a trusted advisor and thought partner to Product, Engineering, and GTM leadership, influencing company-wide system decisions through structured judgment and deep domain expertise.

Cross-functional collaboration (influence)

• GTM alignment. Partner with GTM Insights to synthesize seller feedback and surface key pain points, shaping strategic investment priorities and driving alignment on top product bets.
• Enablement & change. Coordinate with Sales Enablement on onboarding/training; support pilots, communications, adoption plans, and success metrics.
• NPI & offer readiness. Partner with product lines and central operations on pricing/packaging and commercialization readiness for new offerings; ensure seller tooling and processes are prepared end-to-end.
• Intake & prioritization. Partner with Seller Insights and Program Management team to coordinate a clear intake for seller feedback and product enhancements; maintain paved paths and keep product surfaces current.
• GTM efficiency loop. Partner with Seller Insights team to translate field-reported friction into prioritized product work and share progress through clear, periodic updates.
• Engineering delivery. Co-plan with Engineering on milestones, test readiness, and documentation; ensure product quality and reliability via clear acceptance criteria.
• Governance & decisions. Establish lightweight decision frameworks to unblock execution and prevent one-off exceptions; facilitate workshops and executive updates as needed.

Outcomes (what success looks like)

• Shorter seller cycle times through streamlined workflows and reduced manual effort.
• Greater seller productivity, reflected in more time spent selling and fewer support dependencies.
• Improved seller satisfaction, as measured by higher CSAT and internal engagement scores.
• Higher system reliability and data quality, enabling confident, data-driven decision-making across the revenue organization.Sustained architectural health, with durable systems, clear principles, and minimal technical debt.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 12+ years of product management experience leading complex, cross-functional systems in large-scale B2B or enterprise environments.
• Hands-on expertise with Seller Systems platforms, including CRM, CPQ, and CLM, with proven ability to deliver measurable productivity and reliability improvements in tools such as Salesforce, Ironclad, or equivalent.
• Demonstrated success modernizing go-to-market workflows—quoting, pricing, approvals, contracting—across multiple products and functions.
• Experience building and scaling API-first internal platforms that leverage data, automation, and AI to improve decision quality and efficiency.

Preferred qualifications

• Deep architectural and systems thinking, able to connect platform design, data flows, and user experience into one cohesive seller ecosystem.
• Expertise in complex B2B monetization models—tiered pricing, commitments, credits, renewals—and the system patterns that enable them.
• Proven build-vs-buy judgment, including vendor evaluation, proof-of-concept leadership, TCO modeling, and migration of legacy stacks.
• Background in data governance and quality, using telemetry and AI insights to drive operational decisions and continuous optimization.
• Track record of solving high-impact, cross-system challenges and aligning senior stakeholders across Product, Engineering, and GTM organizations.
• Ability to mentor and elevate product teams, cultivating domain depth, disciplined decision-making, and technical literacy.

In-office expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Pay and benefits

The annual US base salary range for this role is $257,200 - $385,800. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

We look forward to hearing from you

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.