Staff Product Manager, Web Presence & Platform

Details

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Web Presence & Platform (WPP) is organized into two pillars: Platform and Presence. The Platform pillar builds internal systems, tooling, and infrastructure to support the web. The Presence pillar owns Stripe’s public-facing storytelling across stripe.com, including our homepage, product landing pages, industry and solutions pages, and other high-impact go-to-market surfaces, as well as link.com, Sessions, and Stripe Press. Together, we shape how millions of people understand what Stripe is and what it can do for them.

Stripe.com is known for design leadership and our commitment to craft and beauty. Stripe.com is the first impression many future customers have of Stripe, and we want our quality and attention to detail to shine through, and for visitors to find relevant and educational information about Stripe that moves them to become customers.

We’re hiring a product manager to lead the future of stripe.com, redefining the website in a changing product and technology landscape, and to accelerate Stripe’s mission to increase the GDP of the internet.

What you’ll do

WPP is a highly cross-functional team and you’ll work closely with product marketing, product, growth and brand partners, as well as with design, production, and engineering leadership within WPP. We balance the ongoing strategic evolution of stripe.com as a product, with global expansion, experimentation, as well as timely launches and events. You’ll need to deeply understand the needs of our visitors, and drive how we demonstrate both the breadth and depth of Stripe’s product set. You’ll build and iterate on new interactive AI powered tools to surface the right product recommendations to visitors. You’ll ensure these experiences are seamless and delightful as users progress through the conversion flow. You’ll partner with product marketing to marry this new, dynamic and personalized content with our thoughtfully crafted site narrative. You’ll be critical to our AEO efforts and to defining the changing role of a website in an agentic world. All while holding our high standard for exceptional craft and beauty.

As a member of WPP’s leadership, you’ll devise and deliver on quarterly and yearly roadmaps focused on the strategic experiences we bring to our users. Last but not least, you’ll partner with design leaders across Stripe to help shape a consistent and elevated design voice across Stripe’s surfaces.

Responsibilities

• Partner with senior leadership to understand and uphold our ambitions for quality at scale and with velocity
• Develop a strategy and roadmap that transforms stripe.com to achieve Stripe’s 10-year goals
• Develop novel experiences for stripe.com that embrace emerging LLM technology to develop relevant and tailored customer experiences, surfacing the right content for each visitor
• Make the evolution of stripe.com as a product faster, easier, and a surprisingly great experience for Stripe’s designers, developers, and marketers
• Collaborate with engineering and design across time zones (PST, EST, CET) to ship high impact functionality that delights Stripe’s designers, developers, and users
• Define and track success metrics for quality and performance, and lead optimization

Who you are

This is a new and high-impact role on WPP. You will be a key strategic leader on WPP, and your vision will shape the future of Stripe.com as we build exciting and ambitious new experiences to best the status quo. You understand our customers, develop insights about them and product roadmaps based on those insights. You deeply understand the work of our design and engineering teams, you may even look more like a designer, engineer, or design engineer. You know how to envision and ship exceptional customer experiences. You can see where we need to go, and you can chart the course to get there.

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 10+ years of experience in product management, design, or engineering with at least 3+ years in senior capacity making company-level product decisions
• Strong understanding of user interface (UI) and user experience (UX) principles and best practices
• Technical familiarity with frontend development technologies including HTML, CSS, JavaScript, and frameworks such as React, Angular, or Vue.js
• Strong written and verbal communication across business, design, and engineering audiences
• Demonstrated experience leading company-wide initiatives influencing technical roadmaps

Preferred qualifications

• Built robust design systems at scale
• Developed complex frontend applications with sub-1000ms load times
• Strong (informed) point of view on how web applications should be built and composed
• Experience working with user research to understand findings and turn them into actionable plans

Hybrid work at Stripe

This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office).

In-office expectations

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

Working remotely at Stripe

A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live.

Pay and benefits

The annual US base salary range for this role is $194,800 - $292,200. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

We look forward to hearing from you

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.