Staff UX Researcher

Details

Airbnb is seeking a mixed-methods researcher with a strong foundation in quantitative research and the ability to flex into qualitative projects as needed. You will plan and execute large-scale data collection, analyze quantitative and qualitative data, and translate insights into strategic, actionable recommendations that inform product and community strategy. Your research will span Airbnb’s online and offline experiences and support product teams, insights teams, data scientists, marketers, policy managers, and executives.

Responsibilities

• Conduct practical and impactful quantitative research on Airbnb hosts and guests.
• Design and execute mixed-methods studies, including large-scale data collection, surveys, experiments, and observational work across online and offline experiences.
• Use sophisticated and innovative methodologies, measurement strategies, and experiments to uncover insights.
• Partner closely with product teams, data scientists, marketers, policy managers, and executives to translate research into actionable recommendations.
• Communicate findings through compelling storytelling and presentations tailored to varied audiences.
• Manage cross-functional research projects and collaborate with global teams.

Requirements

• Master's or PhD in Psychology, Survey Science/Methods, Human-Computer Interaction, Economics, Political Science, or a related field.
• 10+ years of industry experience in research.
• Strong storytelling skills and the ability to bring data and insights to life for varied audiences.
• Experience with statistical analysis, modeling, experimental design, and survey design.
• Experience with statistical analysis packages (R, Stata, SPSS, etc.).
• Experience with survey programming platforms (Confirmit, Qualtrics, etc.).
• Experience conducting in-depth interviews and foundational qualitative methods.
• Comfort using usability testing tools (UserTesting, dscout, outset.ai, etc.).
• Experience managing projects involving cross-functional teams.
• Familiarity with SQL.

Bonus Experience

• 6+ years in-house experience working in tech, hospitality, or a dual-sided marketplace.
• Experience with ETL and Python.
• Coding/scripting skills.
• Experience with cross-cultural products or international surveys.

Location & Work Policy

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed with your manager. You must live in a U.S. state where Airbnb, Inc. has a registered entity (some states are excluded). Offices: United States.

Compensation

• Base pay range: $176,000—$220,000 USD.
• This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Actual base pay depends on factors such as training, transferable skills, work experience, business needs, and market demands.

Inclusion & Accommodations

Airbnb is committed to inclusion and belonging and encourages applications from diverse candidates. Reasonable accommodations are available for candidates with disabilities during the application and interview process ([email protected]).