Strategy & Business Operations, Stripe Business Performance

Details

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team & role

The Stripe Strategy & Business Performance team serves as the central nervous system of Stripe, laying the foundation for Stripe's next decade of growth. This team focuses on our most critical and strategic initiatives and has a close partnership with our executive team in setting our 3 year strategy, our 1 year plan and helping us to meet our goals in-year. You will dive into a wide array of problems that drive impact for the business across operations, products, go-to-market, and analytics.

What you’ll do

In this role, you will work cross-functionally within our group and across Stripe’s technical and user-facing teams to solve problems and design workflows that benefit our users. Specifically:

• Work on cross-cutting company strategy projects and collaborate with teams to implement changes
• Partner directly with senior leaders and cross functional teams to accelerate progress, solve hard scaling initiatives, and incubate new programs
• Obsess over our top company metrics, helping to surface and drive initiatives that will move the needle for Stripe
• Build and own models for in-depth analyses to help inform our overall strategy and make the right growth decisions for Stripe
• Conduct comprehensive data analysis and develop actionable insights to inform strategic decisions and optimize operational processes across Stripe.
• Define metrics and leading / lagging indicators of business performance
• Drive analysis and research to be an integral part of yearly strategy and company goal planning
• Track projects, timelines and commitments on internal projects and customer deliverables

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 12+ years of experience in strategy & operations, data science, finance, product management, or similar roles at technology companies
• Experience working in highly cross functional settings, and in a role that spans strategy, analysis, and operations in a fast-paced environment
• Critical and first principles thinking (e.g., ability to question how we are working rather than simply executing), and the ability to zoom out to the most important questions
• Passion for digging deep into data and problem solving
• Experience in data analytics with demonstrated ability in navigating large data sets and/or SQL
• Excellent written and verbal communication with the the ability to speak to leaders across different teams, such as partnerships, product, engineering, and sales
• Demonstrated ability to thrive in influence without authority environments
• Good balance of business and technical acumen
• An ability to execute with minimal guidance, and in contexts with a high degree of ambiguity

Preferred qualifications

• Payments ecosystem, or experience in finance or fintech is a plus.
• Experience facilitating large meetings with a strong focus on goals and outcomes
• Ability to build trust and partner with senior leaders and CXOs
• Experience driving creative solutions with and effectively informing the roadmap of cross-functional teams
• Ability to understand the implications of Stripe ships such as product features, policy changes, and marketing outreach on the user experience and resulting support experience

In-office expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Pay and benefits

The annual US base salary range for this role is $186,400 - $279,600. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

We look forward to hearing from you

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.