Used Tools & Technologies
Not specified
Required Skills & Competences ?
Marketing @ 4 SQL @ 6 Data Science @ 4 Hiring @ 4 Communication @ 4 CRM @ 4 Salesforce @ 4Details
Airbnb is seeking a Tools and Systems Lead to drive strategic priorities for business systems powering Airbnb's Hotels vertical. You will identify complex business problems, translate them into technical solutions, and lead cross-functional initiatives across multiple teams including Sales, Revenue Operations, Engineering, and Data Science. The role supports growth and expansion by recruiting and developing Airbnb’s global supply of high-quality Homes, Services and Experiences.
Responsibilities
- Drive business systems strategy for the Hotels vertical, partnering with Product Marketing teams to define system requirements and 18+ month technical roadmaps
- Lead cross-functional delivery across Supply, Operations, Product Marketing, Engineering, and Analytics teams, coordinating complex initiatives
- Influence technical architecture by partnering with Product Marketing and Engineering teams; pressure-test business requirements through prototyping and use case validation
- Translate business problems into technical solutions through detailed concept briefs and stakeholder alignment
- Enable successful system adoption by partnering with Product Marketing and Enablement teams on internal go-to-market and change management
Requirements
- 10+ years in tech management/ownership, business systems, or GTM operations leading multi-team initiatives
- Proven ability to independently identify strategic business problems and translate them into product roadmaps
- Strong technical aptitude; able to engage in architecture discussions and challenge engineering decisions
- Track record influencing and aligning stakeholders across complex organizations
- SQL proficiency for analysis and requirements definition
- Experience with business systems ecosystems (CRM, sales tools, operational platforms)
- Platform-agnostic thinking: focus on capabilities over specific tools
- Salesforce experience preferred but not required
- Strategic thinking, exceptional communication, comfort with ambiguity, and complex stakeholder management
Location & Work Policy
- This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed with your manager. Candidates must live in a U.S. state where Airbnb, Inc. has a registered entity.
- Offices: United States
Compensation & Benefits
- Pay Range: $154,000—$192,000 USD (base pay range). Role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
Commitment to Inclusion
Airbnb is committed to broad and inclusive hiring, and to a disability-inclusive application and interview process. Reasonable accommodation requests can be sent to [email protected].