TLM, Machine Learning, Integrity

Details

About the team

The Applied team safely brings OpenAI's technology to the world. Our team launched ChatGPT, Advanced Voice Mode, Deep Research, and many other products, supporting scalable infrastructure and driving safe, responsible deployment. Our customers rely on our APIs to build transformative products, while we ensure responsible usage and platform integrity.

The Integrity team, within Applied Engineering, safeguards our platform by proactively identifying misuse, preventing abuse, and protecting users. We're seeking an experienced, hands-on Engineering Manager (Web Safety) to shape the future direction, architect advanced system protections, and lead a focused team of senior Machine Learning Engineers (MLEs).

Responsibilities

• Architect and build next-generation system protections, directly contributing through hands-on design, model training, and deployment strategies.
• Lead and manage a small, senior team of Machine Learning Engineers, empowering them with clear direction and autonomy.
• Collaborate closely with Research, Safety, Product, and Policy teams to leverage existing tools and drive cutting-edge advancements.
• Utilize state-of-the-art models to detect and prevent problematic content effectively.
• Establish robust evaluation frameworks and metrics, clearly measuring progress and identifying areas for improvement.
• Support your team's professional growth and maintain high performance through mentorship and clear career progression.

Requirements / Qualifications

• Extensive hands-on experience managing machine learning teams, ideally in web safety, content integrity, or related domains.
• Experience training, fine-tuning, or distilling LLMs and traditional ML models to solve real-world business problems.
• Strong technical involvement: designing solutions, training models, and guiding deployment processes alongside your team.
• Proven ability to collaborate across teams to integrate existing tools and architect new solutions.
• Strong emotional intelligence, empathy, and the ability to effectively connect with colleagues.
• Comfortable with ambiguity and rapid change; able to create clarity, structure, and impactful solutions.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: certain job duties may require access to secure and protected information technology systems and related data security obligations.

Compensation & Benefits

• Base salary range: $405,000 - $490,000 (USD). Total compensation may include equity and performance-related bonuses.
• Medical, dental, and vision insurance with employer contributions to Health Savings Accounts.
• Pre-tax accounts (Health FSA, Dependent Care FSA, commuter expenses).
• 401(k) retirement plan with employer match.
• Paid parental leave, medical and caregiver leave, and flexible PTO for exempt employees.
• 13+ paid company holidays and additional company office closures.
• Mental health and wellness support; employer-paid basic life and disability coverage.
• Annual learning & development stipend; daily meals in offices and meal delivery credits as eligible.
• Relocation support for eligible employees.

How We Work / Policies

OpenAI is committed to providing reasonable accommodations to applicants with disabilities. For additional company policies (EEO, applicant privacy, accommodation request links, and reporting non-compliant job postings), candidates should refer to the links provided in the original posting.