Trust and Assurance Lead

Details

Groq delivers fast, efficient AI inference. Our LPU-based system powers GroqCloud™, giving businesses and developers the speed and scale they need. From our Bay Area roots to our growing global presence, we are on a mission to make high performance AI compute more accessible and affordable.

Responsibilities

• Own Groq’s customer trust and assurance process and serve as the front-line responder for customer security inquiries, RFIs, and due diligence questionnaires.
• Partner with Sales and Legal to proactively address customer security questions during pre-sales to reduce friction and accelerate deal closure.
• Manage security/GRC requests related to customer RFP/RFI workflows, coordinate internal inputs, and ensure responses are consistent, complete, and aligned with Groq’s trust narrative.
• Maintain a library of reusable content, FAQs, and audit evidence (SOC 2, ISO 27001, FedRAMP, ECC-1, pen tests, etc.) for rapid response to customer requests.
• Support customer audits and security reviews, facilitate walkthroughs, and deliver artifacts in collaboration with Security, GRC, and Infrastructure teams.
• Partner with Compliance and Audit teams to align customer-facing documentation with internal controls and certifications.
• Develop trust-enabling materials such as trust center content, security one-pagers, and summary decks.
• Track key metrics (response turnaround time, deal support rate, customer satisfaction) to quantify impact and improve processes.
• Provide structured feedback loops to engineering and leadership on recurring customer security concerns to help shape roadmap prioritization.

Requirements

• 5+ years of experience in customer trust, assurance, or security compliance roles within technology or cloud infrastructure environments.
• Deep familiarity with security and compliance frameworks: SOC 2, ISO 27001, FedRAMP, NIST 800-53, HIPAA.
• Proven experience managing customer RFIs, security questionnaires, and trust inquiries at scale.
• Strong sales partnership mindset; ability to build customer confidence and remove friction in the sales process.
• Excellent written and verbal communication skills; able to translate complex security concepts into clear, business-friendly language.
• Experience with GRC or compliance automation tools (examples: Vanta, Tugboat Logic, ServiceNow GRC, Drata).
• Highly organized, deadline-driven, and comfortable prioritizing and managing multiple concurrent customer engagements.
• Experience supporting audits and preparing audit evidence (SOC 2, ISO 27001, FedRAMP, pen tests, etc.).

Nice to have

• Prior experience working with Sales Operations or Pre-Sales Engineering on enterprise accounts.
• Understanding of AI infrastructure, data sovereignty, or regulated industry compliance requirements.
• Experience developing Trust Centers, Customer Assurance Portals, or RFP automation content libraries.
• Certifications such as CISA, CCSK, CISM, or ISO 27001 Lead Implementer/Auditor.

Attributes of a Groqster

• Humility — Egos are checked at the door.
• Collaborative & Team Savvy — We make up the smartest person in the room, together.
• Growth & Giver Mindset — Learn it all versus know it all; we share knowledge generously.
• Curious & Innovative — Take a creative approach to projects and problems.
• Passion, Grit, & Boldness — No-limit thinking, fueling informed risk taking.

Benefits / Compensation

• Competitive base salary plus equity and benefits.
• Base salary range for this role: $154,300 to $181,500 (determined by skills, qualifications, and experience).

Equal Opportunity

Groq is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees and applicants. Groq complies with applicable federal, state, and local nondiscrimination laws and provides reasonable accommodations for applicants with disabilities. Applicants with criminal record histories are encouraged to apply in accordance with applicable fair chance laws and local ordinances.