UX Writer

Details

At Saily, we’re removing the hassle from getting secure data plans while traveling. No roaming charges, no plastic SIM cards. Just fast, secure mobile data in 200+ countries. Join the team behind Lonely Planet’s #1 eSIM—built for explorers, powered by NordVPN.

Your impact is helping people stay securely connected, wherever they go. As a UX Writer at Saily you will craft clear, concise, and user-centered content for digital products with a particular focus on mobile apps. You will collaborate closely with designers, product owners, developers, and the communications team to create consistent, on-brand copy and to simplify complex terminology into friendly, easy-to-understand language.

Responsibilities

• Write clear, consistent, concise user-interface content.
• Work with the communications team to develop product names and narratives for early stage products (e.g., tests).
• Work closely with product designers, product owners, and developers to understand user needs and product goals.
• Regularly work with the Saily copywriting team to ensure product copy remains consistent with the brand’s tone of voice.
• Participate in usability testing to assess the effectiveness of the content and make necessary adjustments.
• Use data and research to evaluate content’s impact.
• Look at messaging through a global lens to deliver experiences for different markets.
• Keep detailed content documentation and guidelines to support the team and ensure consistency across all products.
• Help define a clear and repeatable process for how others can work with UX writing.

Requirements

• Minimum 3 years of experience as a UX writer or similar role within a digital product environment (particularly mobile apps).
• Native-level written and spoken English; spoken fluency is especially important.
• Strong writing skills with a focus on clarity, conciseness, and user-centered design.
• Proficiency in design tools such as Figma.
• Some experience in conducting user research and applying insights to improve content strategy.
• Experience participating in or running usability testing and using findings to iterate on copy.
• Ability to manage multiple projects and deadlines effectively.
• Excellent communication and teamwork skills; ability to work in cross-functional teams.
• Keen eye for detail and a commitment to producing high-quality work.
• Ability to explain and defend copy decisions to teammates who may not have a UX writing background.
• Bonus: interest in eSIM technology and travel.
• Please provide a portfolio (in English) that showcases a range of content you’ve created, such as interaction flows, emails, product tours, educational materials, and style guides.

Salary

• Gross salary: 2700 - 4300 EUR per month (equivalent to 32,400 - 51,600 EUR per year).

Workplace

• Hybrid position based in Lithuania (Vilnius and Kaunas).